
Data/ Java Engineer (AI/LLM Chatbot, Customer Service)
at Binance
Posted 16 hours ago
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**Java Data Engineer - AI/ML Chatbot for Customer Service at Binance (Crypto Exchange)** Binance, the world's leading crypto exchange, seeks an experienced **Java Data Engineer** to drive our AI/ML chatbot, revolutionizing customer service. You'll develop & implement backend services, scale systems for millions of users, integrate Large Language Models (LLM) to enhance chatbot performance, and tune underlying infrastructure. Proven core Java skills, 8+ years' experience, a computer science degree or equivalent, and a hands-on coding mindset are essential. Foster best practices and mentor junior engineers. Join us to accelerate crypto adoption and boost freedom of money.
Responsibilities
- Development and implementation Backend service for the AI Chatbot products.
- Build large scale software system, which can impact daily life of millions of customers.
- Explore and integrate the LLM applications to improve chatbot performance and user experience.
- Underlying infra/arch upgrade performance tuning, online incidents troubleshooting, and system refactoring.
- Write high-quality, clean, and maintainable code using engineering best practices guide junior engineers’ daily work and do knowledge share, etc.
Requirements
- Bachelor's/Master's degree in computer science, engineering, or equivalent industry experience.
- Over 8 years of professional experience in a related field.
- Core Java programming skills and willingness to do hands on coding are a must.
- Knowledge and experience with Python and familiar with collaborating with algorithm engineers.
- Capable to cope with stress, and quickly learn new knowledge.
- Good cross-team communication skills.
- Familiarity with design patterns and system design required to solve common software programming challenges.
- Knowledge and experience with Chatbot & Custom service Bot is considered as a plus.
- Knowledge and experience with LLM usage is considered as a plus.
- Knowledge and experience with data job like Flink/Spark are considered as a plus.
