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銀行客服中心顧客服務襄理 / 副理

at HSBC

Mid LevelNo visa sponsorshipOther

Posted 6 hours ago

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** Senior Customer Service Manager (Bank Service Center) Role ** - Lead bank's customer service team, handling customer complaints, ensuring service quality and process improvement. - Required: Proven experience (5+ years) in customer service/senior management roles, excellent communication skills in Mandarin and English, proficient in CRM systems and MS Office. Experience in banking industry is a plus.