Location: Vilnius, Lithuania

Are you looking for new opportunities in the financial sector? Are you a collaborative team member? If so, let’s get in touch!

We are an international team, which is part of the Global Welcoming department. Our job is to ensure that our customers have a smooth experience joining Danske Bank while at the same time we are fulfilling all regulative requirements and mitigating risks.

We have a bunch of welcoming, friendly, and knowledgeable people on the team who are looking forward to welcoming you and helping you to get on track.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

You will:

• Create customer profiles while following KYC, AML, and compliance requirements
• Communicate with customers via email to guide them through the requirements and obtain missing information
• Create products and services after onboarding
• Collaborate with various stakeholders
• Work on improving and optimizing the process using LEAN principles

About you:

• 1+ Years of Experience in a back office or financial institution would be a beneficial factor
• Good communication skills

• Analytical thinking

• Strong sense of ownership

• Ability to work with high volumes & repetitive tasks

• Attention to detail and ability to learn

• Team player with positive, proactive attitude

• Willingness to develop and grow
• Higher education would be a beneficial factor
• Upper Intermediate English language skills (spoken and written)

"Uniqueness is powerful - we welcome everyone in Danske Bank."

We offer:

Monthly salary range from 1480 EUR to 2220 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

• Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
• Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
• Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
• Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
• Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

See all the benefits HERE.

Your title in job contract will be Know Your Customer (KYC).

If you're interested in this role and joining my team, feel free to contact me – Justina Janonienė via email jjano@danskebank.lt, and I will answer your questions!