Industry not specified

AV Support Specialist

at Point72

Mid LevelNo visa sponsorshipOther

Posted a day ago

No clicks

Compensation: Not specified
City: Hong Kong, Tokyo, Singapore
Country: Singapore, Japan

**AV Support Specialist Needed for Tech Company** - Manage and maintain AV systems (projectors, speakers, AV control systems) - Troubleshoot issues and perform proactive maintenance - Collaborate with IT to integrate AV with other tech systems - Required: 3+ years AV experience, proficiency in Crestron, AMX, or similar, strong troubleshooting skills - Preferred: Familiarity with Zoom Rooms, Microsoft Teams, or other video conferencing platforms - Role: Entry-level to mid-level, on-site tech company office - Keywords: AV maintenance, troubleshooting, AV control systems, Crestron, AMX, video conferencing

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AV Support Specialist Career

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P72 Careers - Header

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color: #18181a !important; } .c-menu-mega-careers ul a:focus, .c-menu-mega-careers ul a:hover { color: #b08725 !important; color: var(--p72-color-content-stronger) !important; } li.c-menu-mobile__menu-item > a.c-menu-mobile__link, li.c-menu-mobile__menu-item > a.c-menu-mobile__link span { color: #18181a !important; } li.c-menu-mobile__menu-item > a.c-menu-mobile__link:hover, li.c-menu-mobile__menu-item > a.c-menu-mobile__link:hover span { color: var(--p72-color-content-stronger, #b08725) !important; } li.c-menu-mobile__menu-item > a.c-menu-mobile__link, li.c-menu-mobile__menu-item > a.c-menu-mobile__link span { color: #18181a !important; } li.o-icon > a.o-icon:hover, li.o-icon > a.o-icon:hover span { color: var(--p72-color-content-stronger, #b08725) !important; } .o-button--outlined { background-color: transparent; color: black; border: 1px solid black; transition: all 0.3s ease; } .o-button--outlined:focus, .o-button--outlined:hover { background-color: var(--p72-color-button-background, #b08725); border-color: var(--p72-color-button-background, #b08725); color: var(--p72-color-button-text, #f5f4ee); } .c-menu-mega { opacity: 0; visibility: hidden; transform: translateY(5px); transition: opacity 0.15s ease-out, transform 0.15s ease-out; will-change: opacity, transform; } body.header-scrolled .c-header { top: var(--p72-cookie-consent-height, 0px) !important; } body.header-scrolled .c-menu-mobile { /*top: 0 !important;*/ } /* Header common style */ .c-header, .c-header.l-wrap, .c-header .l-wrap { transition: none !important; will-change: auto; } /* Optional: reset header when scrolled */ body.header-scrolled .c-header, body.header-scrolled .c-header.l-wrap, body.header-scrolled .c-header .l-wrap { top: 0 !important; } @media only screen and (max-width:768px) { .c-cookie-consent__container { padding: 8px 10px !important; } body.header-scrolled .c-header, body.header-scrolled .c-header.l-wrap { padding-top: 13px; !important; } body.header-scrolled .c-header .l-wrap { padding-top: 13px; !important; } .c-cookie-consent__content p,.c-cookie-consent__content a { max-width: 100% !important; font-family:"Aptos", sans-serif; font-size:14px !important; line-height:18.2px !important; } } /* ========================================================= Combined CSS: c-menu-mobile + u-hide-after--md + u-spacing--lg Includes required variables + hamburger related CSS ========================================================= */ /* ========================================================= Required Variables ========================================================= */ :root { --p72-header-height: 100px; --p72-space-xxs: 0.25rem; --p72-space-xs: 0.5rem; --p72-space-sm: 0.75rem; --p72-space: 1rem; --p72-space-md: 1.5rem; --p72-space-lg: 2rem; --p72-animation-duration: 0.4s; --p72-animation-duration-long: 0.6s; --p72-animation-timing: cubic-bezier(0.65, 0, 0.35, 1); --p72-z-index-5: 5; --p72-border-width: 1px; --p72-font-family-secondary: Aptos, sans-serif; --p72-font-weight-bold: 700; --p72-font-size-heading-xs: 1.25rem; --p72-line-height-tight: 1.1; --p72-letter-spacing-wide: 0.06em; --p72-typography-heading-xs: var(--p72-font-weight-bold) var(--p72-font-size-heading-xs) / var(--p72-line-height-tight) var(--p72-font-family-secondary); --p72-color-brand-cream: #f5f4ee; --p72-color-brand-gold: #b08725; --p72-color-brand-slate: #505a6b; --p72-color-brand-charcoal: #18181a; --p72-color-background: var(--p72-color-brand-charcoal); --p72-color-content: var(--p72-color-brand-cream); --p72-color-content-stronger: var(--p72-color-brand-gold); --p72-color-border: var(--p72-color-brand-slate); --p72-cookie-consent-height: 0px; --p72-icon-size-sm: 0.9375rem; } /* ========================================================= Utility: u-hide-after--md Hidden after medium breakpoint ========================================================= */ @media (min-width: 769px) { .u-hide-after--md { display: none !important; } } /* ========================================================= Utility: u-spacing--lg Adds large vertical spacing between direct children ========================================================= */ .u-spacing--lg > * + * { margin-top: 2rem; margin-top: var(--p72-space-lg); } /* ========================================================= Mobile Menu Container ========================================================= */ .c-menu-mobile { bottom: 0; height: calc(100% - var(--p72-cookie-consent-height)); overflow-y: scroll; padding: calc(100px + 1.5rem) 1.5rem 1.5rem; padding: calc(var(--p72-header-height) + var(--p72-space-md)) var(--p72-space-md) var(--p72-space-md) var(--p72-space-md); position: fixed; right: 0; top: var(--p72-cookie-consent-height) !important; transform: translate3d(100%, 0, 0); transition: all 0.6s cubic-bezier(0.65, 0, 0.35, 1); transition: all var(--p72-animation-duration-long) var(--p72-animation-timing); visibility: hidden; width: 100%; z-index: 5; z-index: var(--p72-z-index-5); background-color: var(--p72-color-background); color: var(--p72-color-content); } /* ========================================================= Mobile Menu Open State Add class c-menu-mobile-is-active to body or parent ========================================================= */ @media (max-width: 767px) { .c-menu-mobile-is-active .c-menu-mobile { transform: translateZ(0); visibility: visible; } body.c-menu-mobile-is-active { overflow: hidden; } } /* ========================================================= Mobile Menu Item ========================================================= */ .c-menu-mobile__menu-item { border-bottom: 1px solid #505a6b; border-bottom: var(--p72-border-width) solid var(--p72-color-border); display: flex; flex-flow: column nowrap; gap: 0.25rem; gap: var(--p72-space-xxs); overflow: hidden; width: 100%; } /* ========================================================= Mobile Menu Link / Button ========================================================= */ .c-menu-mobile__link { align-items: center; background: transparent; border: none; color: #f5f4ee; color: var(--p72-color-content); cursor: pointer; display: flex; font: 700 1.25rem/1.1 Aptos, sans-serif; font: var(--p72-typography-heading-xs); gap: 0.25rem; gap: var(--p72-space-xxs); justify-content: space-between; letter-spacing: 0.06em; letter-spacing: var(--p72-letter-spacing-wide); padding: 0.75rem 0; padding: var(--p72-space-sm) 0; text-transform: uppercase; transition: color 0.4s cubic-bezier(0.65, 0, 0.35, 1); transition: color var(--p72-animation-duration) var(--p72-animation-timing); width: 100%; text-align: left; } @media (max-width: 768px) { .c-menu-mobile__link { font-size: 1.0625rem; } } .c-menu-mobile__link:focus, .c-menu-mobile__link:hover { color: #b08725; color: var(--p72-color-content-stronger); } .c-menu-mobile__link svg { height: var(--p72-icon-size-sm); min-width: var(--p72-icon-size-sm); width: var(--p72-icon-size-sm); } /* ========================================================= Mobile Sub Menu ========================================================= */ .c-menu-mobile--sub-menu { display: none; } .c-menu-mobile--sub-menu ul { display: flex; flex-direction: column; gap: 0.25rem; gap: var(--p72-space-xxs); margin-bottom: 0.75rem; margin-bottom: var(--p72-space-sm); list-style: none; padding: 0; } .c-menu-mobile--sub-menu a { color: #f5f4ee; color: var(--p72-color-content); text-decoration: none; } @media (max-width: 768px) { .c-menu-mobile--sub-menu a { font-size: 0.875rem; } } .c-menu-mobile--sub-menu a:focus, .c-menu-mobile--sub-menu a:hover { color: #b08725; color: var(--p72-color-content-stronger); } /* Show submenu when menu item is active */ .c-menu-mobile__menu-item.this-is-active .c-menu-mobile--sub-menu { display: block; } /* ========================================================= Header Style When Mobile Menu Is Active ========================================================= */ .c-menu-mobile-is-active .c-header { backdrop-filter: blur(0); border-color: #505a6b; border-color: var(--p72-color-border); } /* ========================================================= Hamburger Button Base ========================================================= */ .o-button-hamburger { align-items: center; -webkit-appearance: none; -moz-appearance: none; appearance: none; background: transparent; border: none; color: #f5f4ee; color: var(--p72-color-content); cursor: pointer; display: flex; height: 50px; padding: 0; --p72-hamburger-line-height: 1px; --p72-hamburger-line-spacing: 6px; --p72-hamburger-line-width: 25px; --p72-hamburger-lines-total-height: calc( var(--p72-hamburger-line-spacing) * 2 + var(--p72-hamburger-line-height) * 3 ); } .o-button-hamburger__label { font: 700 1rem/1.1 Aptos, sans-serif; letter-spacing: 0.06em; letter-spacing: var(--p72-letter-spacing-wide); text-transform: uppercase; } .o-button-hamburger__lines { height: var(--p72-hamburger-lines-total-height); margin-left: 0.25rem; margin-left: var(--p72-space-xxs); position: relative; transition: transform 0.5s ease-in-out; width: var(--p72-hamburger-line-width); } .o-button-hamburger__line { background-color: currentcolor; height: var(--p72-hamburger-line-height); left: 0; position: absolute; transition: transform 0.3s ease, top 0.3s ease, opacity 0.3s ease; width: 100%; } .o-button-hamburger__line:first-child { top: 0; } .o-button-hamburger__line:nth-child(2) { top: calc( var(--p72-hamburger-line-spacing) + var(--p72-hamburger-line-height) ); } .o-button-hamburger__line:nth-child(3) { top: calc( (var(--p72-hamburger-line-spacing) + var(--p72-hamburger-line-height)) * 2 ); } /* ========================================================= Hamburger Active Animation Triggered by .c-menu-mobile-is-active ========================================================= */ .c-menu-mobile-is-active .o-button-hamburger__line:first-child { top: 50%; transform: rotate(45deg); } .c-menu-mobile-is-active .o-button-hamburger__line:nth-child(2) { opacity: 0; } .c-menu-mobile-is-active .o-button-hamburger__line:nth-child(3) { top: 50%; transform: rotate(-45deg); } /** * Extracted scroll-related functionality from the bundled app. * * Requires: * - GSAP * - ScrollTrigger * - Optional: jQuery if using the jQuery-based class add below * * If you are using ES modules: * * import gsap from "gsap"; * import ScrollTrigger from "gsap/ScrollTrigger"; * * gsap.registerPlugin(ScrollTrigger); */ /* ========================================================================== Cookie consent scroll/resize height tracking ========================================================================== */ const COOKIE_NOTICE_KEY = "p72_cookie_notice_dismissed"; 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AV Support Specialist

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Experience

Experienced Professionals

Location

Hong Kong | Tokyo | Singapore

Focus

Facilities

Business

Point72

A Career with Point72's Facilities Team

The Facilities team at Point72 delivers a high level of corporate services to our offices around the globe, including real estate, property management, construction project management, day-to-day operations, maintenance, and security.

What you’ll do

Provide day-to-day on-site AV support for meeting rooms, conference spaces, and events in the Hong Kong headquarters.
Deliver remote and coordinated on-site AV support across APAC offices, including India, Tokyo, Singapore, and Sydney.
Troubleshoot AV issues related to video conferencing, audio, displays, room control systems, and live meeting/event support.
Perform routine AV health checks, preventive maintenance, basic configuration, and coordinate repairs or upgrades with vendors/internal teams.
Provide first-line IWMS support, including room booking, desk management, workplace services, and day-to-day user assistance.
Support IWMS user onboarding, training, testing, deployments, upgrades, and enhancement requests across APAC.
Monitor IWMS system performance and data accuracy, ensuring configurations align with physical workplace layouts.
Act as the primary APAC point of contact for AV and IWMS solutions, based in Hong Kong.
Promote global standards, best practices, and consistent user experiences across APAC offices.
Gather and communicate APAC feedback and requirements to global teams and represent the region in global AV/IWMS initiatives.

What’s required

Experience providing AV support in a corporate or enterprise environment.
Knowledge of Poly video conferencing platforms incl. Microsoft Teams, Zoom etc. and enterprise AV systems.
Experience supporting an IWMS or similar workplace technology platform.
Strong troubleshooting skills and a service-oriented mindset.
Clear, professional communication skills with the ability to support senior stakeholders.
Ability to work independently and collaboratively across regions.
Willingness to provide on-site support and occasional off-hours assistance, including limited travel within APAC as required.
Commitment to the highest ethical standards

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Health care benefits

• Generous parental and family leave policies

• Mental and physical wellness programs

• Volunteer opportunities

• Support for employee-led affinity groups representing women, minorities and the LGBT+ community

• Tuition assistance

About Point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.

Apply Now

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A Career with Point72's Facilities Team

What you’ll do

Provide day-to-day on-site AV support for meeting rooms, conference spaces, and events in the Hong Kong headquarters.
Deliver remote and coordinated on-site AV support across APAC offices, including India, Tokyo, Singapore, and Sydney.
Troubleshoot AV issues related to video conferencing, audio, displays, room control systems, and live meeting/event support.
Perform routine AV health checks, preventive maintenance, basic configuration, and coordinate repairs or upgrades with vendors/internal teams.
Provide first-line IWMS support, including room booking, desk management, workplace services, and day-to-day user assistance.
Support IWMS user onboarding, training, testing, deployments, upgrades, and enhancement requests across APAC.
Monitor IWMS system performance and data accuracy, ensuring configurations align with physical workplace layouts.
Act as the primary APAC point of contact for AV and IWMS solutions, based in Hong Kong.
Promote global standards, best practices, and consistent user experiences across APAC offices.
Gather and communicate APAC feedback and requirements to global teams and represent the region in global AV/IWMS initiatives.

What’s required

Experience providing AV support in a corporate or enterprise environment.
Knowledge of Poly video conferencing platforms incl. Microsoft Teams, Zoom etc. and enterprise AV systems.
Experience supporting an IWMS or similar workplace technology platform.
Strong troubleshooting skills and a service-oriented mindset.
Clear, professional communication skills with the ability to support senior stakeholders.
Ability to work independently and collaboratively across regions.
Willingness to provide on-site support and occasional off-hours assistance, including limited travel within APAC as required.
Commitment to the highest ethical standards

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Health care benefits

• Generous parental and family leave policies

• Mental and physical wellness programs

• Volunteer opportunities

• Support for employee-led affinity groups representing women, minorities and the LGBT+ community

• Tuition assistance

About Point72

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