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Contact Centre Representative III
at HSBC
JuniorNo visa sponsorshipOther
Posted 6 hours ago
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- Compensation
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Currency: Not specified
Contact Centre Representative III: Handle escalated customer inquiries via phone, email, and chat. Key responsibilities: Troubleshoot complex technical issues, collaborate with cross-functional teams, and maintain high CSAT scores. Required skills: Strong problem-solving skills, excellent communication, and proficiency in CRM software (Salesforce). Must have 2+ years of experience in a similar role within the tech industry.
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