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Customer Service Advisor

at HSBC

GraduateNo visa sponsorshipOther

Posted 5 hours ago

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**Customer Service Advisor** provides frontline support, handling inbound queries via phone, email, and chat. Key responsibilities include resolving customer issues effectively, upselling products, and gathering feedback.Requirements: Proven customer service experience, excellent communication skills, and proficiency in CRM and Helpdesk systems (e.g., Zendesk, Salesforce). Minimum of 1 year relevant experience expected.