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Customer Service Associate II
at CGI
GraduateNo visa sponsorshipOther
Posted 4 hours ago
No clicks
- Compensation
- Not specified
- City
- Country
- United States
Currency: Not specified
**Customer Service Associate II**: Handle customer inquiries (email, phone) and resolve issues efficiently. Key responsibilities include managing inbound tickets, escalating complex cases, and maintaining high customer satisfaction rates. Required skills: proven customer service experience, strong communication skills, proficiency in ticket management tools (Zendesk), and basic technical troubleshooting abilities. Ideal candidate has 1-2 years of relevant experience and demonstrates a customer-focused mindset.
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