Industry not specified

Customer Service Consultant - Edgware Station Road, London

at HSBC

JuniorNo visa sponsorshipOther

Posted 5 hours ago

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Compensation

Not specified

Currency: Not specified

City

London

Country

United Kingdom

**Customer Service Consultant - Edgware Station Road, London** Serve as Customer Service Consultant at Edgware Station Road, London. Manage inbound calls and emails on train services, timetables, disruptions, and ticketing. Utilize customer service skills to resolve issues and provide accurate information. Experience in customer service essential (2+ years), with proven problem-solving skills. Familiarity with CRM systems and experience using telephony tools. Must be proactive, resilient, and adaptable to the dynamic rail industry.