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Customer Service Consultant
at HSBC
JuniorNo visa sponsorshipOther
Posted 5 hours ago
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**Customer Service Consultant**: Expert in resolving customer issues, with at least 3 years of CS experience, needed to manage inbound queries, troubleshoot problems, and drive customer satisfaction. Proficient in CRM software (e.g., Salesforce, Zendesk) and communication tools. Handles high-volume calls and emails, ensuring first contact resolution. Proactive problem solver and skilled communicator, with a deep product knowledge.
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