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Customer Service Manager
at CGI
Mid LevelNo visa sponsorshipOther
Posted 17 hours ago
No clicks
- Compensation
- Not specified
- City
- Country
- Canada
Currency: Not specified
**Customer Service Manager** – Montreal, Canada: Lead and improve our service desk, driving customer satisfaction. Key responsibilities include managing a team of agents, handling escalated customer issues, and implementing service enhancements using Microsoft Dynamics 365. Required skills: proven experience in customer service management (3+ years), excellent communication skills, and proficiency in CRM tools.
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