Industry not specified

Customer Service Representative

at HSBC

GraduateNo visa sponsorshipOther

Posted 6 hours ago

No clicks

Compensation

Not specified

Currency: Not specified

City

Not specified

Country

Not specified

**Customer Service Representative** responsible for managing customer inquiries, troubleshooting issues, and ensuring positive experiences. Key responsibilities involve handling phone, email, and chat communications. Required skills include excellent communication, problem-solving, and active listening. Proven experience in customer service, with a minimum of 2 years in a relevant role. Proficiency in CRM tools (e.g., Salesforce, Zendesk) and customer service software (e.g., Genesys, Five9) is essential. High school diploma or equivalent required.