Industry not specified

Customer Service Specialist III

at CGI

Mid LevelNo visa sponsorshipOther

Posted 4 hours ago

No clicks

Compensation: Not specified
City: Stamford
Country: United States

**Customer Service Specialist III - Stamford, USA** We're seeking a Customer Service Specialist III to manage complex customer inquiries, driving customer satisfaction and upselling opportunities. Core responsibilities include handling inbound calls and emails, troubleshooting technical issues, and collaborating with cross-functional teams. The ideal candidate brings 3+ years of proven customer service experience, proficiency in CRM (Salesforce experience a plus), and excellent troubleshooting skills. Strong communication and active listening abilities are crucial for this vital role.

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