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Desktop Support Associate Analyst

at Raymond James

JuniorNo visa sponsorshipOther

Posted 9 hours ago

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Country

United States

**Desktop Support Associate Analyst** needed. Key responsibilities: Troubleshoot hardware/software issues, manage service tickets, provide user support. Required skills: Proficient in Windows OS, MacOS, Active Directory, Helpdesk software (ZenDesk, ServiceNow). Must-have: Bachelor's degree in IT, 1-3 years' experience in desktop support. Strong communication skills, problem-solving aptitude essential. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) a plus.