Industry not specified

Help Desk Lead (2pm - 12am Tuesday & Wednesday, 6pm - 6am Saturday & Sunday)

at CGI

Mid LevelNo visa sponsorshipOther

Posted 2 hours ago

No clicks

Compensation: Not specified
City: Not specified
Country: United States

**Help Desk Lead (Remote, US)** seeks a seasoned professional, available Tuesday & Wednesday 2pm - 12am and Saturday & Sunday 6pm - 6am, to lead a help desk team using advanced troubleshooting and communication skills. Key responsibilities include optimizing service management processes, managing user tickets, and facilitating customer satisfaction. Diverse experiences in tech support and a strong background in ITIL-based service desks are crucial, as is familiarity with remote work tools and a뢰lest familiarto the shifts of remote work. Proficiency in ITIL, Active Directory, and ServiceNow is required.

Category: Service Desk / End User Services | City: Remote | Country: United States — We apologize for the inconvenience... ...but your activity and behavior on this site made us think that you are a bot. Note: A number of things could be going on here. If you are attempting to access this site using an anonymous Private/Proxy network, please disable that and try accessing site again. Due to previously detected malicious behavior which originated from the network you're using, please request unblock to site. Incident ID: 8a487861-dcvu-4f3d-b3b3-6826585c8614 Please solve this CAPTCHA to request unblock to the website