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Manager, Real Time Communications Technology
at Point72
Tech LeadNo visa sponsorshipOther
Posted 9 hours ago
No clicks
- Compensation
- $250,000 – $300,000 USD
- City
- Country
- United States
Currency: $ (USD)
**Manage Real-Time Communications Tech: Manage teams, optimize WebRTC systems, 5+ years' leadership. Key skills: Agile, JIRA, AWS, RTMP, SRTP. Drive projects using data-driven methods. Build and mentor teams. Collaborate with stakeholders. Experience in low-latency environments crucial.**
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Manager, Real Time Communications Technology Career
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border-color: var(--p72-color-button-background, #b08725); color: var(--p72-color-button-text, #f5f4ee); } .c-menu-mega { opacity: 0; visibility: hidden; transform: translateY(5px); transition: opacity 0.15s ease-out, transform 0.15s ease-out; will-change: opacity, transform; } body.header-scrolled .c-header { top: var(--p72-cookie-consent-height, 0px) !important; } body.header-scrolled .c-menu-mobile { /*top: 0 !important;*/ } /* Header common style */ .c-header, .c-header.l-wrap, .c-header .l-wrap { transition: none !important; will-change: auto; } /* Optional: reset header when scrolled */ body.header-scrolled .c-header, body.header-scrolled .c-header.l-wrap, body.header-scrolled .c-header .l-wrap { top: 0 !important; } @media only screen and (max-width:768px) { .c-cookie-consent__container { padding: 8px 10px !important; } body.header-scrolled .c-header, body.header-scrolled .c-header.l-wrap { padding-top: 13px; !important; } body.header-scrolled .c-header .l-wrap { padding-top: 13px; !important; } .c-cookie-consent__content p,.c-cookie-consent__content a { max-width: 100% !important; font-family:"Aptos", sans-serif; font-size:14px !important; line-height:18.2px !important; } } /* ========================================================= Combined CSS: c-menu-mobile + u-hide-after--md + u-spacing--lg Includes required variables + hamburger related CSS ========================================================= */ /* ========================================================= Required Variables ========================================================= */ :root { --p72-header-height: 100px; --p72-space-xxs: 0.25rem; --p72-space-xs: 0.5rem; --p72-space-sm: 0.75rem; --p72-space: 1rem; --p72-space-md: 1.5rem; --p72-space-lg: 2rem; --p72-animation-duration: 0.4s; --p72-animation-duration-long: 0.6s; --p72-animation-timing: cubic-bezier(0.65, 0, 0.35, 1); --p72-z-index-5: 5; --p72-border-width: 1px; --p72-font-family-secondary: Aptos, sans-serif; --p72-font-weight-bold: 700; --p72-font-size-heading-xs: 1.25rem; --p72-line-height-tight: 1.1; --p72-letter-spacing-wide: 0.06em; --p72-typography-heading-xs: var(--p72-font-weight-bold) var(--p72-font-size-heading-xs) / var(--p72-line-height-tight) var(--p72-font-family-secondary); --p72-color-brand-cream: #f5f4ee; --p72-color-brand-gold: #b08725; --p72-color-brand-slate: #505a6b; --p72-color-brand-charcoal: #18181a; --p72-color-background: var(--p72-color-brand-charcoal); --p72-color-content: var(--p72-color-brand-cream); --p72-color-content-stronger: var(--p72-color-brand-gold); --p72-color-border: var(--p72-color-brand-slate); --p72-cookie-consent-height: 0px; --p72-icon-size-sm: 0.9375rem; } /* ========================================================= Utility: u-hide-after--md Hidden after medium breakpoint ========================================================= */ @media (min-width: 769px) { .u-hide-after--md { display: none !important; } } /* ========================================================= Utility: u-spacing--lg Adds large vertical spacing between direct children ========================================================= */ .u-spacing--lg > * + * { margin-top: 2rem; margin-top: var(--p72-space-lg); } /* ========================================================= Mobile Menu Container ========================================================= */ .c-menu-mobile { bottom: 0; height: calc(100% - var(--p72-cookie-consent-height)); overflow-y: scroll; padding: calc(100px + 1.5rem) 1.5rem 1.5rem; padding: calc(var(--p72-header-height) + var(--p72-space-md)) var(--p72-space-md) var(--p72-space-md) var(--p72-space-md); position: fixed; right: 0; top: var(--p72-cookie-consent-height) !important; transform: translate3d(100%, 0, 0); transition: all 0.6s cubic-bezier(0.65, 0, 0.35, 1); transition: all var(--p72-animation-duration-long) var(--p72-animation-timing); visibility: hidden; width: 100%; z-index: 5; z-index: var(--p72-z-index-5); background-color: var(--p72-color-background); color: var(--p72-color-content); } /* ========================================================= Mobile Menu Open State Add class c-menu-mobile-is-active to body or parent ========================================================= */ @media (max-width: 767px) { .c-menu-mobile-is-active .c-menu-mobile { transform: translateZ(0); visibility: visible; } body.c-menu-mobile-is-active { overflow: hidden; } } /* ========================================================= Mobile Menu Item ========================================================= */ .c-menu-mobile__menu-item { border-bottom: 1px solid #505a6b; border-bottom: var(--p72-border-width) solid var(--p72-color-border); display: flex; flex-flow: column nowrap; gap: 0.25rem; gap: var(--p72-space-xxs); overflow: hidden; width: 100%; } /* ========================================================= Mobile Menu Link / Button ========================================================= */ .c-menu-mobile__link { align-items: center; background: transparent; border: none; color: #f5f4ee; color: var(--p72-color-content); cursor: pointer; display: flex; font: 700 1.25rem/1.1 Aptos, sans-serif; font: var(--p72-typography-heading-xs); gap: 0.25rem; gap: var(--p72-space-xxs); justify-content: space-between; letter-spacing: 0.06em; letter-spacing: var(--p72-letter-spacing-wide); padding: 0.75rem 0; padding: var(--p72-space-sm) 0; text-transform: uppercase; transition: color 0.4s cubic-bezier(0.65, 0, 0.35, 1); transition: color var(--p72-animation-duration) var(--p72-animation-timing); width: 100%; text-align: left; } @media (max-width: 768px) { .c-menu-mobile__link { font-size: 1.0625rem; } } .c-menu-mobile__link:focus, .c-menu-mobile__link:hover { color: #b08725; color: var(--p72-color-content-stronger); } .c-menu-mobile__link svg { height: var(--p72-icon-size-sm); min-width: var(--p72-icon-size-sm); width: var(--p72-icon-size-sm); } /* ========================================================= Mobile Sub Menu ========================================================= */ .c-menu-mobile--sub-menu { display: none; } .c-menu-mobile--sub-menu ul { display: flex; flex-direction: column; gap: 0.25rem; gap: var(--p72-space-xxs); margin-bottom: 0.75rem; margin-bottom: var(--p72-space-sm); list-style: none; padding: 0; } .c-menu-mobile--sub-menu a { color: #f5f4ee; color: var(--p72-color-content); text-decoration: none; } @media (max-width: 768px) { .c-menu-mobile--sub-menu a { font-size: 0.875rem; } } .c-menu-mobile--sub-menu a:focus, .c-menu-mobile--sub-menu a:hover { color: #b08725; color: var(--p72-color-content-stronger); } /* Show submenu when menu item is active */ .c-menu-mobile__menu-item.this-is-active .c-menu-mobile--sub-menu { display: block; } /* ========================================================= Header Style When Mobile Menu Is Active ========================================================= */ .c-menu-mobile-is-active .c-header { backdrop-filter: blur(0); border-color: #505a6b; border-color: var(--p72-color-border); } /* ========================================================= Hamburger Button Base ========================================================= */ .o-button-hamburger { align-items: center; -webkit-appearance: none; -moz-appearance: none; appearance: none; background: transparent; border: none; color: #f5f4ee; color: var(--p72-color-content); cursor: pointer; display: flex; height: 50px; padding: 0; --p72-hamburger-line-height: 1px; --p72-hamburger-line-spacing: 6px; --p72-hamburger-line-width: 25px; --p72-hamburger-lines-total-height: calc( var(--p72-hamburger-line-spacing) * 2 + var(--p72-hamburger-line-height) * 3 ); } .o-button-hamburger__label { font: 700 1rem/1.1 Aptos, sans-serif; letter-spacing: 0.06em; letter-spacing: var(--p72-letter-spacing-wide); text-transform: uppercase; } .o-button-hamburger__lines { height: var(--p72-hamburger-lines-total-height); margin-left: 0.25rem; margin-left: var(--p72-space-xxs); position: relative; transition: transform 0.5s ease-in-out; width: var(--p72-hamburger-line-width); } .o-button-hamburger__line { background-color: currentcolor; height: var(--p72-hamburger-line-height); left: 0; position: absolute; transition: transform 0.3s ease, top 0.3s ease, opacity 0.3s ease; width: 100%; } .o-button-hamburger__line:first-child { top: 0; } .o-button-hamburger__line:nth-child(2) { top: calc( var(--p72-hamburger-line-spacing) + var(--p72-hamburger-line-height) ); } .o-button-hamburger__line:nth-child(3) { top: calc( (var(--p72-hamburger-line-spacing) + var(--p72-hamburger-line-height)) * 2 ); } /* ========================================================= Hamburger Active Animation Triggered by .c-menu-mobile-is-active ========================================================= */ .c-menu-mobile-is-active .o-button-hamburger__line:first-child { top: 50%; transform: rotate(45deg); } .c-menu-mobile-is-active .o-button-hamburger__line:nth-child(2) { opacity: 0; } .c-menu-mobile-is-active .o-button-hamburger__line:nth-child(3) { top: 50%; transform: rotate(-45deg); } /** * Extracted scroll-related functionality from the bundled app. * * Requires: * - GSAP * - ScrollTrigger * - Optional: jQuery if using the jQuery-based class add below * * If you are using ES modules: * * import gsap from "gsap"; * import ScrollTrigger from "gsap/ScrollTrigger"; * * gsap.registerPlugin(ScrollTrigger); */ /* ========================================================================== Cookie consent scroll/resize height tracking ========================================================================== */ const COOKIE_NOTICE_KEY = "p72_cookie_notice_dismissed"; const cookieConsentScroll = { _raf: null, _scrollBound: false, _onScroll: null, isDismissed() { try { return sessionStorage.getItem(COOKIE_NOTICE_KEY) === "1"; } catch (error) { return false; } }, setDismissed() { try { sessionStorage.setItem(COOKIE_NOTICE_KEY, "1"); } catch (error) {} }, showBanner() { const banner = document.querySelector(".js-cookie-consent"); if (banner) { banner.classList.remove("is-hidden"); banner.classList.add("is-visible"); this.updateHeightVar(); this.bindScroll(); } }, hideBanner() { const banner = document.querySelector(".js-cookie-consent"); if (banner) { banner.classList.remove("is-visible"); banner.classList.add("is-hidden"); this.unbindScroll(); this.updateHeightVar(); } }, updateHeightVar() { const banner = document.querySelector(".js-cookie-consent"); let height = 0; if (banner && !banner.classList.contains("is-hidden")) { const rect = banner.getBoundingClientRect(); height = Math.min( Math.max(rect.bottom, 0), banner.offsetHeight ); } document.documentElement.style.setProperty( "--p72-cookie-consent-height", `${height}px` ); }, onScroll() { if (!this._raf) { this._raf = window.requestAnimationFrame(() => { this._raf = null; this.updateHeightVar(); }); } }, bindScroll() { if (!this._scrollBound) { this._scrollBound = true; this._onScroll = this.onScroll.bind(this); window.addEventListener("scroll", this._onScroll, { passive: true, }); window.addEventListener("resize", this._onScroll, { passive: true, }); } }, unbindScroll() { if (this._scrollBound) { this._scrollBound = false; window.removeEventListener("scroll", this._onScroll); window.removeEventListener("resize", this._onScroll); } }, observeHeight() { const banner = document.querySelector(".js-cookie-consent"); if (!banner || typeof ResizeObserver === "undefined") return; new ResizeObserver(() => this.updateHeightVar()).observe(banner); }, handleClose() { this.setDismissed(); this.hideBanner(); }, init() { const banner = document.querySelector(".js-cookie-consent"); if (banner) { if (this.isDismissed()) { this.updateHeightVar(); } else { this.showBanner(); } this.observeHeight(); } else { document.documentElement.style.setProperty( "--p72-cookie-consent-height", "0px" ); } }, }; /* ========================================================================== Smooth anchor scrolling with header offset ========================================================================== */ function getAnchorTarget(hash) { if (!hash || hash === "#") return null; const id = hash.startsWith("#") ? hash.substring(1) : hash; let target = document.getElementById(id); if (!target) { try { target = document.querySelector(hash); } catch (error) { return null; } } return target; } function scrollToElementWithHeaderOffset(element) { const headerHeight = parseInt( getComputedStyle(document.documentElement) .getPropertyValue("--p72-header-height") ) || 0; const top = element.getBoundingClientRect().top + window.pageYOffset - headerHeight; window.scrollTo({ top, behavior: "smooth", }); } function initSmoothAnchorScrolling() { document.addEventListener("click", function (event) { const link = event.target.closest( 'a[href^="#"]:not([href="#"])' ); if (!link) return; const href = link.getAttribute("href"); const target = getAnchorTarget(href); if (target) { event.preventDefault(); scrollToElementWithHeaderOffset(target); if (history.pushState) { history.pushState(null, null, href); } } }); if (window.location.hash) { setTimeout(() => { const target = getAnchorTarget(window.location.hash); if (target) { scrollToElementWithHeaderOffset(target); } }, 100); } } /* ========================================================================== GSAP ScrollTrigger animations ========================================================================== */ function initGsapScrollAnimations() { if (typeof gsap === "undefined" || typeof ScrollTrigger === "undefined") { console.warn("GSAP or ScrollTrigger is not available."); return; } gsap.registerPlugin(ScrollTrigger); document.querySelectorAll(".js-gsap-trigger").forEach((trigger) => { /** * Fade in on scroll */ const fadeItems = trigger.querySelectorAll(".js-gsap-fade-in"); if (fadeItems.length > 0) { fadeItems.forEach((item, index) => { gsap.to(item, { opacity: 1, duration: 0.8, ease: "power1.in", scrollTrigger: item, delay: 0.1 * index, }); }); } /** * Scale in on scroll */ const scaleItems = trigger.querySelectorAll(".js-gsap-scale-in"); if (scaleItems.length > 0) { scaleItems.forEach((item, index) => { gsap.to(item, { scale: 1, opacity: 1, duration: 0.8, ease: "power1.in", scrollTrigger: item, delay: 0.1 * index, transformOrigin: "center center", }); }); } /** * Slide up on scroll */ const slideUpItems = trigger.querySelectorAll(".js-gsap-slide-in-up"); if (slideUpItems.length > 0) { slideUpItems.forEach((item, index) => { gsap.to(item, { opacity: 1, y: 0, duration: 0.8, ease: "power1.in", scrollTrigger: item, delay: 0.1 * index, }); }); } /** * Card entrance animation * * Note: * In the original bundle this is inside `.js-gsap-trigger`, * but it is not actually tied to ScrollTrigger. It runs immediately. */ const cards = trigger.querySelectorAll(".js-card-animate"); if (cards.length > 0) { console.log("Found cards to animate:", cards.length); gsap.set(cards, { opacity: 0, y: 12, filter: "blur(0.5px)", clearProps: "none", }); gsap.to(cards, { opacity: 1, y: 0, filter: "blur(0px)", duration: 0.3, ease: "power2.out", stagger: 0.03, delay: 0.05, }); } }); /** * Generic scroll class trigger */ gsap.utils.toArray(".u-scroll-animation").forEach((element) => { ScrollTrigger.create({ trigger: element, start: "top 90%", onEnter: () => { element.classList.add("u-scroll-animate"); }, }); }); } /* ========================================================================== Load-more card animation ========================================================================== */ function initLoadMoreScrollRelatedAnimation() { if (typeof jQuery === "undefined") { console.warn("jQuery is not available."); return; } if (typeof gsap === "undefined") { console.warn("GSAP is not available."); return; } const $ = jQuery; $(".js-button-load-more").on("click", () => { const hiddenItems = $(".js-filter-item.u-display--none").not(".ft-hidden"); const itemsToShow = hiddenItems.slice(0, 8); if (itemsToShow.length > 0) { const animatedCards = itemsToShow.find(".js-card-animate").get(); if (animatedCards.length > 0) { gsap.set(animatedCards, { opacity: 0, y: 12, filter: "blur(0.5px)", }); } itemsToShow.removeClass("u-display--none"); const filterContainer = $(".js-filter-container"); try { if (filterContainer.data("isotope")) { filterContainer.isotope("layout"); } } catch (error) {} if (animatedCards.length > 0) { gsap.to(animatedCards, { opacity: 1, y: 0, filter: "blur(0px)", duration: 0.4, ease: "power2.out", stagger: 0.04, }); } $(".js-button-load-more") .blur() .removeClass("active focus"); if (hiddenItems.length <= 8) { $(".js-button-load-more").hide(); } } }); } /* ========================================================================== Optional: Swiper timeline with horizontal scroll/drag behavior ========================================================================== */ /** * The bundle initializes a horizontal Swiper timeline. * * Requires Swiper and Navigation module. * * In the original minified code: * - fl = Swiper * - ml = Navigation module */ function initTimelineSwiper() { if (typeof Swiper === "undefined") { console.warn("Swiper is not available."); return; } // If using Swiper modules globally, adjust as needed. // Swiper.use([Navigation]); new Swiper(".js-timeline", { slidesPerView: 1, spaceBetween: "-10%", breakpoints: { 640: { slidesPerView: 2, }, 768: { slidesPerView: 3, }, 1024: { slidesPerView: 4, }, 1200: { slidesPerView: 5, }, }, direction: "horizontal", freeMode: true, navigation: { nextEl: ".swiper-button-next", prevEl: ".swiper-button-prev", }, }); } /* ========================================================================== Optional: Posts slider horizontal drag/scroll behavior ========================================================================== */ class PostsSlider { constructor() { this.sliders = document.querySelectorAll(".js-posts-slider"); this.swiperInstances = []; this.init(); } init() { if (!this.sliders.length) return; if (typeof Swiper === "undefined") { console.warn("Swiper is not available."); return; } // If using Swiper modules globally, adjust as needed. // Swiper.use([Navigation]); this.sliders.forEach((slider) => { const container = slider.querySelector(".js-posts-slider-container"); if (!container) return; const prevButton = slider.querySelector(".js-posts-slider-prev"); const nextButton = slider.querySelector(".js-posts-slider-next"); const swiper = new Swiper(container, { slidesPerView: "auto", spaceBetween: 0, grabCursor: true, watchSlidesProgress: true, wrapperClass: "js-posts-slider-wrapper", slideClass: "js-posts-slider-card", navigation: { nextEl: nextButton, prevEl: prevButton, }, on: { init: function () { if (prevButton) { prevButton.classList.add("swiper-button-disabled"); prevButton.setAttribute("disabled", "disabled"); } }, slideChange: function () { if (prevButton) { if (this.isBeginning) { prevButton.classList.add("swiper-button-disabled"); prevButton.setAttribute("disabled", "disabled"); } else { prevButton.classList.remove("swiper-button-disabled"); prevButton.removeAttribute("disabled"); } } if (nextButton) { if (this.isEnd) { nextButton.classList.add("swiper-button-disabled"); nextButton.setAttribute("disabled", "disabled"); } else { nextButton.classList.remove("swiper-button-disabled"); nextButton.removeAttribute("disabled"); } } }, }, }); this.swiperInstances.push(swiper); }); } } /* ========================================================================== Main initializer ========================================================================== */ function initExtractedScrollFunctionality() { cookieConsentScroll.init(); initSmoothAnchorScrolling(); initGsapScrollAnimations(); initLoadMoreScrollRelatedAnimation(); initTimelineSwiper(); new PostsSlider(); } /* ========================================================================== DOM ready ========================================================================== */ document.addEventListener("DOMContentLoaded", () => { initExtractedScrollFunctionality(); }); Point72, L.P. and its affiliates and our third-party partners use cookies and similar technologies to view and retain your site interactions to perform analytics, enable site functionality and assist our marketing efforts exclusively for recruiting purposes. 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=u)&&Object.keys(t.O).every(function(r){return t.O[r](e[a])})?e.splice(a--,1):(f=!1,u0&&r[s-1][2]>u;s--)r[s]=r[s-1];r[s]=[e,o,u]},t.n=function(r){var n=r&&r.__esModule?function(){return r.default}:function(){return r};return t.d(n,{a:n}),n},t.d=function(r,n){for(var e in n)t.o(n,e)&&!t.o(r,e)&&Object.defineProperty(r,e,{enumerable:!0,get:n[e]})},t.o=function(r,n){return Object.prototype.hasOwnProperty.call(r,n)},function(){var r={666:0};t.O.j=function(n){return 0===r[n]};var n=function(n,e){var o,u,i=e[0],f=e[1],a=e[2],c=0;if(i.some(function(n){return 0!==r[n]})){for(o in f)t.o(f,o)&&(t.m[o]=f[o]);if(a)var s=a(t)}for(n&&n(e);c
Manager, Real Time Communications Technology
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Experience
Experienced Professionals
Location
New York | Stamford
Focus
Business Management
Business
Point72
A Career with Point72’s Technology Team
As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.
As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.
What you’ll do
- Define and lead the global real-time communications strategy and roadmap to support the firm’s trading, research, and collaboration needs
- Build and scale enterprise-grade trader voice and trading-floor communications platforms that deliver low-latency, high-availability, and measurable business impact
- Lead, recruit, and mentor a large, cross-functional team of engineers, operators, and product managers to deliver continuous improvement and operational excellence
- Design and execute end-to-end migrations to cloud telephony and contact center platforms, including planning, cutover, and post-deployment optimization
- Partner with trading desks, business leaders, and security teams to translate business requirements into resilient, auditable communications services and service-level agreements
- Manage relationships with major vendors and service providers, negotiating contracts and driving vendor accountability for delivery and support
- Drive operational readiness through incident response, capacity planning, monitoring, change control, and fault-tolerant architecture for real-time voice and collaboration services
- Oversee architecture, security, and compliance for all real-time communications components, ensuring integration with enterprise networking and identity systems
- Set performance metrics, manage budgets, and deliver measurable improvements in availability, latency, and user experience
What’s required
- Bachelor’s degree in computer science, engineering, telecommunications, or a related field, or equivalent technical experience
- 10+ years of hands-on experience in enterprise telephony, real-time communications, or voice technology roles, including designing and deploying cloud telephony at enterprise scale
- Demonstrated experience leading large, cross-functional technical teams responsible for both operations and engineering
- Direct experience with trader voice systems and trading-floor communications operations
- Hands-on experience implementing and operating telephony and collaboration platforms, including BT, Cisco, Cloud9, Unigy, Zoom, and enterprise contact center solutions
- Proven experience managing carrier and vendor relationships, circuit lifecycles, and delivering large-scale voice projects with measurable outcomes
- Strong technical expertise in voice networking, including SIP and related protocols, session border controllers, and voice quality management for real-time services
- Strong program management, stakeholder engagement, and written and verbal communication skills
- Based in New York or Stamford, Connecticut, with availability for after-hours support and major deployments
- Commitment to the highest ethical standards
We take care of our people
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
- Fully-paid health care benefits
- Generous parental and family leave policies
- Mental and physical wellness programs
- Volunteer opportunities
- Non-profit matching gift program
- Support for employee-led affinity groups representing women, minorities and the LGBT+ community
- Tuition assistance
- A 401(k) savings program with an employer match and more
About Point72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.
The annual base salary range for this role is $250,000-$300,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
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A Career with Point72’s Technology Team
\nAs Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.
As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.
What you’ll do
\n- Define and lead the global real-time communications strategy and roadmap to support the firm’s trading, research, and collaboration needs
- Build and scale enterprise-grade trader voice and trading-floor communications platforms that deliver low-latency, high-availability, and measurable business impact
- Lead, recruit, and mentor a large, cross-functional team of engineers, operators, and product managers to deliver continuous improvement and operational excellence
- Design and execute end-to-end migrations to cloud telephony and contact center platforms, including planning, cutover, and post-deployment optimization
- Partner with trading desks, business leaders, and security teams to translate business requirements into resilient, auditable communications services and service-level agreements
- Manage relationships with major vendors and service providers, negotiating contracts and driving vendor accountability for delivery and support
- Drive operational readiness through incident response, capacity planning, monitoring, change control, and fault-tolerant architecture for real-time voice and collaboration services
- Oversee architecture, security, and compliance for all real-time communications components, ensuring integration with enterprise networking and identity systems
- Set performance metrics, manage budgets, and deliver measurable improvements in availability, latency, and user experience
What’s required
\n- Bachelor’s degree in computer science, engineering, telecommunications, or a related field, or equivalent technical experience
- 10+ years of hands-on experience in enterprise telephony, real-time communications, or voice technology roles, including designing and deploying cloud telephony at enterprise scale
- Demonstrated experience leading large, cross-functional technical teams responsible for both operations and engineering
- Direct experience with trader voice systems and trading-floor communications operations
- Hands-on experience implementing and operating telephony and collaboration platforms, including BT, Cisco, Cloud9, Unigy, Zoom, and enterprise contact center solutions
- Proven experience managing carrier and vendor relationships, circuit lifecycles, and delivering large-scale voice projects with measurable outcomes
- Strong technical expertise in voice networking, including SIP and related protocols, session border controllers, and voice quality management for real-time services
- Strong program management, stakeholder engagement, and written and verbal communication skills
- Based in New York or Stamford, Connecticut, with availability for after-hours support and major deployments
- Commitment to the highest ethical standards
We take care of our people
\nWe invest in our people, their careers, their health, and their well-being. When you work here, we provide:
\n- Fully-paid health care benefits
- Generous parental and family leave policies
- Mental and physical wellness programs
- Volunteer opportunities
- Non-profit matching gift program
- Support for employee-led affinity groups representing women, minorities and the LGBT+ community
- Tuition assistance
- A 401(k) savings program with an employer match and more
About Point72
\nPoint72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.
The annual base salary range for this role is $250,000-$300,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
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Manager, Real Time Communications Technology
at Point72
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Manager, Real Time Communications Technology
at Point72
Tech LeadNo visa sponsorshipOther
Posted 9 hours ago
No clicks
- Compensation
- $250,000 – $300,000 USD
- City
- Country
- United States
Currency: $ (USD)
**Manage Real-Time Communications Tech: Manage teams, optimize WebRTC systems, 5+ years' leadership. Key skills: Agile, JIRA, AWS, RTMP, SRTP. Drive projects using data-driven methods. Build and mentor teams. Collaborate with stakeholders. Experience in low-latency environments crucial.**
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Manager, Real Time Communications Technology Career
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} .o-button-hamburger__line:nth-child(3) { top: calc( (var(--p72-hamburger-line-spacing) + var(--p72-hamburger-line-height)) * 2 ); } /* ========================================================= Hamburger Active Animation Triggered by .c-menu-mobile-is-active ========================================================= */ .c-menu-mobile-is-active .o-button-hamburger__line:first-child { top: 50%; transform: rotate(45deg); } .c-menu-mobile-is-active .o-button-hamburger__line:nth-child(2) { opacity: 0; } .c-menu-mobile-is-active .o-button-hamburger__line:nth-child(3) { top: 50%; transform: rotate(-45deg); } /** * Extracted scroll-related functionality from the bundled app. * * Requires: * - GSAP * - ScrollTrigger * - Optional: jQuery if using the jQuery-based class add below * * If you are using ES modules: * * import gsap from "gsap"; * import ScrollTrigger from "gsap/ScrollTrigger"; * * gsap.registerPlugin(ScrollTrigger); */ /* ========================================================================== Cookie consent scroll/resize height tracking ========================================================================== */ const COOKIE_NOTICE_KEY = "p72_cookie_notice_dismissed"; const cookieConsentScroll = { _raf: null, _scrollBound: false, _onScroll: null, isDismissed() { try { return sessionStorage.getItem(COOKIE_NOTICE_KEY) === "1"; } catch (error) { return false; } }, setDismissed() { try { sessionStorage.setItem(COOKIE_NOTICE_KEY, "1"); } catch (error) {} }, showBanner() { const banner = document.querySelector(".js-cookie-consent"); if (banner) { banner.classList.remove("is-hidden"); banner.classList.add("is-visible"); this.updateHeightVar(); this.bindScroll(); } }, hideBanner() { const banner = document.querySelector(".js-cookie-consent"); if (banner) { banner.classList.remove("is-visible"); banner.classList.add("is-hidden"); this.unbindScroll(); this.updateHeightVar(); } }, updateHeightVar() { const banner = document.querySelector(".js-cookie-consent"); let height = 0; if (banner && !banner.classList.contains("is-hidden")) { const rect = banner.getBoundingClientRect(); height = Math.min( Math.max(rect.bottom, 0), banner.offsetHeight ); } document.documentElement.style.setProperty( "--p72-cookie-consent-height", `${height}px` ); }, onScroll() { if (!this._raf) { this._raf = window.requestAnimationFrame(() => { this._raf = null; this.updateHeightVar(); }); } }, bindScroll() { if (!this._scrollBound) { this._scrollBound = true; this._onScroll = this.onScroll.bind(this); window.addEventListener("scroll", this._onScroll, { passive: true, }); window.addEventListener("resize", this._onScroll, { passive: true, }); } }, unbindScroll() { if (this._scrollBound) { this._scrollBound = false; window.removeEventListener("scroll", this._onScroll); window.removeEventListener("resize", this._onScroll); } }, observeHeight() { const banner = document.querySelector(".js-cookie-consent"); if (!banner || typeof ResizeObserver === "undefined") return; new ResizeObserver(() => this.updateHeightVar()).observe(banner); }, handleClose() { this.setDismissed(); this.hideBanner(); }, init() { const banner = document.querySelector(".js-cookie-consent"); if (banner) { if (this.isDismissed()) { this.updateHeightVar(); } else { this.showBanner(); } this.observeHeight(); } else { document.documentElement.style.setProperty( "--p72-cookie-consent-height", "0px" ); } }, }; /* ========================================================================== Smooth anchor scrolling with header offset ========================================================================== */ function getAnchorTarget(hash) { if (!hash || hash === "#") return null; const id = hash.startsWith("#") ? hash.substring(1) : hash; let target = document.getElementById(id); if (!target) { try { target = document.querySelector(hash); } catch (error) { return null; } } return target; } function scrollToElementWithHeaderOffset(element) { const headerHeight = parseInt( getComputedStyle(document.documentElement) .getPropertyValue("--p72-header-height") ) || 0; const top = element.getBoundingClientRect().top + window.pageYOffset - headerHeight; window.scrollTo({ top, behavior: "smooth", }); } function initSmoothAnchorScrolling() { document.addEventListener("click", function (event) { const link = event.target.closest( 'a[href^="#"]:not([href="#"])' ); if (!link) return; const href = link.getAttribute("href"); const target = getAnchorTarget(href); if (target) { event.preventDefault(); scrollToElementWithHeaderOffset(target); if (history.pushState) { history.pushState(null, null, href); } } }); if (window.location.hash) { setTimeout(() => { const target = getAnchorTarget(window.location.hash); if (target) { scrollToElementWithHeaderOffset(target); } }, 100); } } /* ========================================================================== GSAP ScrollTrigger animations ========================================================================== */ function initGsapScrollAnimations() { if (typeof gsap === "undefined" || typeof ScrollTrigger === "undefined") { console.warn("GSAP or ScrollTrigger is not available."); return; } gsap.registerPlugin(ScrollTrigger); document.querySelectorAll(".js-gsap-trigger").forEach((trigger) => { /** * Fade in on scroll */ const fadeItems = trigger.querySelectorAll(".js-gsap-fade-in"); if (fadeItems.length > 0) { fadeItems.forEach((item, index) => { gsap.to(item, { opacity: 1, duration: 0.8, ease: "power1.in", scrollTrigger: item, delay: 0.1 * index, }); }); } /** * Scale in on scroll */ const scaleItems = trigger.querySelectorAll(".js-gsap-scale-in"); if (scaleItems.length > 0) { scaleItems.forEach((item, index) => { gsap.to(item, { scale: 1, opacity: 1, duration: 0.8, ease: "power1.in", scrollTrigger: item, delay: 0.1 * index, transformOrigin: "center center", }); }); } /** * Slide up on scroll */ const slideUpItems = trigger.querySelectorAll(".js-gsap-slide-in-up"); if (slideUpItems.length > 0) { slideUpItems.forEach((item, index) => { gsap.to(item, { opacity: 1, y: 0, duration: 0.8, ease: "power1.in", scrollTrigger: item, delay: 0.1 * index, }); }); } /** * Card entrance animation * * Note: * In the original bundle this is inside `.js-gsap-trigger`, * but it is not actually tied to ScrollTrigger. It runs immediately. */ const cards = trigger.querySelectorAll(".js-card-animate"); if (cards.length > 0) { console.log("Found cards to animate:", cards.length); gsap.set(cards, { opacity: 0, y: 12, filter: "blur(0.5px)", clearProps: "none", }); gsap.to(cards, { opacity: 1, y: 0, filter: "blur(0px)", duration: 0.3, ease: "power2.out", stagger: 0.03, delay: 0.05, }); } }); /** * Generic scroll class trigger */ gsap.utils.toArray(".u-scroll-animation").forEach((element) => { ScrollTrigger.create({ trigger: element, start: "top 90%", onEnter: () => { element.classList.add("u-scroll-animate"); }, }); }); } /* ========================================================================== Load-more card animation ========================================================================== */ function initLoadMoreScrollRelatedAnimation() { if (typeof jQuery === "undefined") { console.warn("jQuery is not available."); return; } if (typeof gsap === "undefined") { console.warn("GSAP is not available."); return; } const $ = jQuery; $(".js-button-load-more").on("click", () => { const hiddenItems = $(".js-filter-item.u-display--none").not(".ft-hidden"); const itemsToShow = hiddenItems.slice(0, 8); if (itemsToShow.length > 0) { const animatedCards = itemsToShow.find(".js-card-animate").get(); if (animatedCards.length > 0) { gsap.set(animatedCards, { opacity: 0, y: 12, filter: "blur(0.5px)", }); } itemsToShow.removeClass("u-display--none"); const filterContainer = $(".js-filter-container"); try { if (filterContainer.data("isotope")) { filterContainer.isotope("layout"); } } catch (error) {} if (animatedCards.length > 0) { gsap.to(animatedCards, { opacity: 1, y: 0, filter: "blur(0px)", duration: 0.4, ease: "power2.out", stagger: 0.04, }); } $(".js-button-load-more") .blur() .removeClass("active focus"); if (hiddenItems.length <= 8) { $(".js-button-load-more").hide(); } } }); } /* ========================================================================== Optional: Swiper timeline with horizontal scroll/drag behavior ========================================================================== */ /** * The bundle initializes a horizontal Swiper timeline. * * Requires Swiper and Navigation module. * * In the original minified code: * - fl = Swiper * - ml = Navigation module */ function initTimelineSwiper() { if (typeof Swiper === "undefined") { console.warn("Swiper is not available."); return; } // If using Swiper modules globally, adjust as needed. // Swiper.use([Navigation]); new Swiper(".js-timeline", { slidesPerView: 1, spaceBetween: "-10%", breakpoints: { 640: { slidesPerView: 2, }, 768: { slidesPerView: 3, }, 1024: { slidesPerView: 4, }, 1200: { slidesPerView: 5, }, }, direction: "horizontal", freeMode: true, navigation: { nextEl: ".swiper-button-next", prevEl: ".swiper-button-prev", }, }); } /* ========================================================================== Optional: Posts slider horizontal drag/scroll behavior ========================================================================== */ class PostsSlider { constructor() { this.sliders = document.querySelectorAll(".js-posts-slider"); this.swiperInstances = []; this.init(); } init() { if (!this.sliders.length) return; if (typeof Swiper === "undefined") { console.warn("Swiper is not available."); return; } // If using Swiper modules globally, adjust as needed. // Swiper.use([Navigation]); this.sliders.forEach((slider) => { const container = slider.querySelector(".js-posts-slider-container"); if (!container) return; const prevButton = slider.querySelector(".js-posts-slider-prev"); const nextButton = slider.querySelector(".js-posts-slider-next"); const swiper = new Swiper(container, { slidesPerView: "auto", spaceBetween: 0, grabCursor: true, watchSlidesProgress: true, wrapperClass: "js-posts-slider-wrapper", slideClass: "js-posts-slider-card", navigation: { nextEl: nextButton, prevEl: prevButton, }, on: { init: function () { if (prevButton) { prevButton.classList.add("swiper-button-disabled"); prevButton.setAttribute("disabled", "disabled"); } }, slideChange: function () { if (prevButton) { if (this.isBeginning) { prevButton.classList.add("swiper-button-disabled"); prevButton.setAttribute("disabled", "disabled"); } else { prevButton.classList.remove("swiper-button-disabled"); prevButton.removeAttribute("disabled"); } } if (nextButton) { if (this.isEnd) { nextButton.classList.add("swiper-button-disabled"); nextButton.setAttribute("disabled", "disabled"); } else { nextButton.classList.remove("swiper-button-disabled"); nextButton.removeAttribute("disabled"); } } }, }, }); this.swiperInstances.push(swiper); }); } } /* ========================================================================== Main initializer ========================================================================== */ function initExtractedScrollFunctionality() { cookieConsentScroll.init(); initSmoothAnchorScrolling(); initGsapScrollAnimations(); initLoadMoreScrollRelatedAnimation(); initTimelineSwiper(); new PostsSlider(); } /* ========================================================================== DOM ready ========================================================================== */ document.addEventListener("DOMContentLoaded", () => { initExtractedScrollFunctionality(); }); Point72, L.P. and its affiliates and our third-party partners use cookies and similar technologies to view and retain your site interactions to perform analytics, enable site functionality and assist our marketing efforts exclusively for recruiting purposes. 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Manager, Real Time Communications Technology
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Experience
Experienced Professionals
Location
New York | Stamford
Focus
Business Management
Business
Point72
A Career with Point72’s Technology Team
As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.
As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.
What you’ll do
- Define and lead the global real-time communications strategy and roadmap to support the firm’s trading, research, and collaboration needs
- Build and scale enterprise-grade trader voice and trading-floor communications platforms that deliver low-latency, high-availability, and measurable business impact
- Lead, recruit, and mentor a large, cross-functional team of engineers, operators, and product managers to deliver continuous improvement and operational excellence
- Design and execute end-to-end migrations to cloud telephony and contact center platforms, including planning, cutover, and post-deployment optimization
- Partner with trading desks, business leaders, and security teams to translate business requirements into resilient, auditable communications services and service-level agreements
- Manage relationships with major vendors and service providers, negotiating contracts and driving vendor accountability for delivery and support
- Drive operational readiness through incident response, capacity planning, monitoring, change control, and fault-tolerant architecture for real-time voice and collaboration services
- Oversee architecture, security, and compliance for all real-time communications components, ensuring integration with enterprise networking and identity systems
- Set performance metrics, manage budgets, and deliver measurable improvements in availability, latency, and user experience
What’s required
- Bachelor’s degree in computer science, engineering, telecommunications, or a related field, or equivalent technical experience
- 10+ years of hands-on experience in enterprise telephony, real-time communications, or voice technology roles, including designing and deploying cloud telephony at enterprise scale
- Demonstrated experience leading large, cross-functional technical teams responsible for both operations and engineering
- Direct experience with trader voice systems and trading-floor communications operations
- Hands-on experience implementing and operating telephony and collaboration platforms, including BT, Cisco, Cloud9, Unigy, Zoom, and enterprise contact center solutions
- Proven experience managing carrier and vendor relationships, circuit lifecycles, and delivering large-scale voice projects with measurable outcomes
- Strong technical expertise in voice networking, including SIP and related protocols, session border controllers, and voice quality management for real-time services
- Strong program management, stakeholder engagement, and written and verbal communication skills
- Based in New York or Stamford, Connecticut, with availability for after-hours support and major deployments
- Commitment to the highest ethical standards
We take care of our people
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
- Fully-paid health care benefits
- Generous parental and family leave policies
- Mental and physical wellness programs
- Volunteer opportunities
- Non-profit matching gift program
- Support for employee-led affinity groups representing women, minorities and the LGBT+ community
- Tuition assistance
- A 401(k) savings program with an employer match and more
About Point72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.
The annual base salary range for this role is $250,000-$300,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
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A Career with Point72’s Technology Team
\nAs Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.
As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.
What you’ll do
\n- Define and lead the global real-time communications strategy and roadmap to support the firm’s trading, research, and collaboration needs
- Build and scale enterprise-grade trader voice and trading-floor communications platforms that deliver low-latency, high-availability, and measurable business impact
- Lead, recruit, and mentor a large, cross-functional team of engineers, operators, and product managers to deliver continuous improvement and operational excellence
- Design and execute end-to-end migrations to cloud telephony and contact center platforms, including planning, cutover, and post-deployment optimization
- Partner with trading desks, business leaders, and security teams to translate business requirements into resilient, auditable communications services and service-level agreements
- Manage relationships with major vendors and service providers, negotiating contracts and driving vendor accountability for delivery and support
- Drive operational readiness through incident response, capacity planning, monitoring, change control, and fault-tolerant architecture for real-time voice and collaboration services
- Oversee architecture, security, and compliance for all real-time communications components, ensuring integration with enterprise networking and identity systems
- Set performance metrics, manage budgets, and deliver measurable improvements in availability, latency, and user experience
What’s required
\n- Bachelor’s degree in computer science, engineering, telecommunications, or a related field, or equivalent technical experience
- 10+ years of hands-on experience in enterprise telephony, real-time communications, or voice technology roles, including designing and deploying cloud telephony at enterprise scale
- Demonstrated experience leading large, cross-functional technical teams responsible for both operations and engineering
- Direct experience with trader voice systems and trading-floor communications operations
- Hands-on experience implementing and operating telephony and collaboration platforms, including BT, Cisco, Cloud9, Unigy, Zoom, and enterprise contact center solutions
- Proven experience managing carrier and vendor relationships, circuit lifecycles, and delivering large-scale voice projects with measurable outcomes
- Strong technical expertise in voice networking, including SIP and related protocols, session border controllers, and voice quality management for real-time services
- Strong program management, stakeholder engagement, and written and verbal communication skills
- Based in New York or Stamford, Connecticut, with availability for after-hours support and major deployments
- Commitment to the highest ethical standards
We take care of our people
\nWe invest in our people, their careers, their health, and their well-being. When you work here, we provide:
\n- Fully-paid health care benefits
- Generous parental and family leave policies
- Mental and physical wellness programs
- Volunteer opportunities
- Non-profit matching gift program
- Support for employee-led affinity groups representing women, minorities and the LGBT+ community
- Tuition assistance
- A 401(k) savings program with an employer match and more
About Point72
\nPoint72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.
The annual base salary range for this role is $250,000-$300,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
","title":"Manager, Real Time Communications Technology","@type":"JobPosting","@context":"http://schema.org/"} CSJobDetailModule.init('{\"lastModifiedDateFormatted\":\"2026-08-14\",\"job\":{\"attributes\":{\"type\":\"Job__c\",\"url\":\"/services/data/v67.0/sobjects/Job__c/a03Vo00001l0kqUIAQ\"},\"Id\":\"a03Vo00001l0kqUIAQ\",\"Name\":\"Manager, Real Time Communications Technology\",\"Assigned_Internal_Recruiter__c\":\"0055b00000MwJHwAAN\",\"Job_Code__c\":\"PIT-0014984\",\"Experience__c\":\"Experienced Professionals\",\"Opened_Date__c\":\"2026-06-05\",\"Company__c\":\"0015b00001nlJvSAAU\",\"Posted_Location__c\":\"New York;Stamford\",\"Area__c\":\"Technology & Engineering\",\"Team__c\":\"Business Management\",\"Job_Description_External__c\":\"\u003Ch3\u003EA Career with Point72’s Technology Team\u003C/h3\u003E\\n\u003Cp\u003EAs Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. \u003C/p\u003E\u003Cp\u003E\u003Cbr\u003E\u003C/p\u003E\u003Cp\u003EAs a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.\u003C/p\u003E\u003Cbr\u003E\u003Ch3\u003EWhat you’ll do\u003C/h3\u003E\\n\u003Cul\u003E\u003Cli\u003EDefine and lead the global real-time communications strategy and roadmap to support the firm’s trading, research, and collaboration needs\u003C/li\u003E\u003Cli\u003EBuild and scale enterprise-grade trader voice and trading-floor communications platforms that deliver low-latency, high-availability, and measurable business impact\u003C/li\u003E\u003Cli\u003ELead, recruit, and mentor a large, cross-functional team of engineers, operators, and product managers to deliver continuous improvement and operational excellence\u003C/li\u003E\u003Cli\u003EDesign and execute end-to-end migrations to cloud telephony and contact center platforms, including planning, cutover, and post-deployment optimization\u003C/li\u003E\u003Cli\u003EPartner with trading desks, business leaders, and security teams to translate business requirements into resilient, auditable communications services and service-level agreements\u003C/li\u003E\u003Cli\u003EManage relationships with major vendors and service providers, negotiating contracts and driving vendor accountability for delivery and support\u003C/li\u003E\u003Cli\u003EDrive operational readiness through incident response, capacity planning, monitoring, change control, and fault-tolerant architecture for real-time voice and collaboration services\u003C/li\u003E\u003Cli\u003EOversee architecture, security, and compliance for all real-time communications components, ensuring integration with enterprise networking and identity systems\u003C/li\u003E\u003Cli\u003ESet performance metrics, manage budgets, and deliver measurable improvements in availability, latency, and user experience\u003C/li\u003E\u003C/ul\u003E\u003Cbr\u003E\u003Ch3\u003EWhat’s required\u003C/h3\u003E\\n\u003Cul\u003E\u003Cli\u003EBachelor’s degree in computer science, engineering, telecommunications, or a related field, or equivalent technical experience\u003C/li\u003E\u003Cli\u003E10+ years of hands-on experience in enterprise telephony, real-time communications, or voice technology roles, including designing and deploying cloud telephony at enterprise scale\u003C/li\u003E\u003Cli\u003EDemonstrated experience leading large, cross-functional technical teams responsible for both operations and engineering\u003C/li\u003E\u003Cli\u003EDirect experience with trader voice systems and trading-floor communications operations\u003C/li\u003E\u003Cli\u003EHands-on experience implementing and operating telephony and collaboration platforms, including BT, Cisco, Cloud9, Unigy, Zoom, and enterprise contact center solutions\u003C/li\u003E\u003Cli\u003EProven experience managing carrier and vendor relationships, circuit lifecycles, and delivering large-scale voice projects with measurable outcomes\u003C/li\u003E\u003Cli\u003EStrong technical expertise in voice networking, including SIP and related protocols, session border controllers, and voice quality management for real-time services\u003C/li\u003E\u003Cli\u003EStrong program management, stakeholder engagement, and written and verbal communication skills\u003C/li\u003E\u003Cli\u003EBased in New York or Stamford, Connecticut, with availability for after-hours support and major deployments\u003C/li\u003E\u003Cli\u003ECommitment to the highest ethical standards\u003C/li\u003E\u003C/ul\u003E\u003Cbr\u003E\u003Ch3\u003EWe take care of our people\u003C/h3\u003E\\n\u003Cp\u003EWe invest in our people, their careers, their health, and their well-being. When you work here, we provide:\u003C/p\u003E\\n\u003Cul\u003E\u003Cli\u003EFully-paid health care benefits\u003C/li\u003E\u003Cli\u003EGenerous parental and family leave policies\u003C/li\u003E\u003Cli\u003EMental and physical wellness programs\u003C/li\u003E\u003Cli\u003EVolunteer opportunities\u003C/li\u003E\u003Cli\u003ENon-profit matching gift program\u003C/li\u003E\u003Cli\u003ESupport for employee-led affinity groups representing women, minorities and the LGBT+ community\u003C/li\u003E\u003Cli\u003ETuition assistance\u003C/li\u003E\u003Cli\u003EA 401(k) savings program with an employer match and more\u003C/li\u003E\u003C/ul\u003E\u003Cbr\u003E\u003Ch3\u003EAbout Point72\u003C/h3\u003E\\n\u003Cp\u003EPoint72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry\'s brightest talent by cultivating an investor-led culture and committing to our people\'s long-term growth. For more information, visit https://point72.com/.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EThe annual base salary range for this role is $250,000-$300,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.\u003C/p\u003E\u003Cbr\u003E\",\"Japanese_Job_Description_External__c\":\"\u003Cbr\u003E\u003Cbr\u003E\u003Cbr\u003E\",\"Transcript_Optional__c\":false,\"Other_Internal_Recruiter__c\":\"0055b00000PX5rYAAT\",\"RecordTypeId\":\"0120a000000LTejAAG\",\"Apply_Now_URL__c\":\"https://boards.greenhouse.io/point72/jobs/8568267002?gh_jid=8568267002\",\"Type__c\":\"Full Time\",\"LastModifiedDate\":\"2026-08-14T21:08:37.000+0000\",\"Location__c\":\"Stamford, Connecticut and New York, New York\",\"Company__r\":{\"attributes\":{\"type\":\"Account\",\"url\":\"/services/data/v67.0/sobjects/Account/0015b00001nlJvSAAU\"},\"Business__c\":\"Point72\",\"Name\":\"Point72\",\"Id\":\"0015b00001nlJvSAAU\",\"RecordTypeId\":\"012j0000000tIlgAAE\"},\"RecordType\":{\"attributes\":{\"type\":\"RecordType\",\"url\":\"/services/data/v67.0/sobjects/RecordType/0120a000000LTejAAG\"},\"DeveloperName\":\"Information_Technology\",\"Name\":\"Information Technology\",\"Id\":\"0120a000000LTejAAG\"}},\"friendlyJobName\":\"manager-real-time-communications-technology\",\"formattedTeam\":\"Business Management\",\"formattedLocation\":\"New York | Stamford\",\"formattedArea\":\"Technology & Engineering\"}');
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