Industry not specified

Network Support Engineer

at Point72

Mid LevelNo visa sponsorshipOther

Posted 21 hours ago

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Compensation: $100,000 – $150,000 USD
City: New York City, Stamford
Country: United States

**Network Support Engineer** provides critical systems support. Troubleshoots network issues, contributes to system performance optimization, and collaborates with cross-functional teams. Proficient in Cisco, Juniper, and TCP/IP. Requires 3+ years of network experience. Must have a BS in Computer Science or related field.

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Network Support Engineer Career

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P72 Careers - Header

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color: #18181a !important; } .c-menu-mega-careers ul a:focus, .c-menu-mega-careers ul a:hover { color: #b08725 !important; color: var(--p72-color-content-stronger) !important; } li.c-menu-mobile__menu-item > a.c-menu-mobile__link, li.c-menu-mobile__menu-item > a.c-menu-mobile__link span { color: #18181a !important; } li.c-menu-mobile__menu-item > a.c-menu-mobile__link:hover, li.c-menu-mobile__menu-item > a.c-menu-mobile__link:hover span { color: var(--p72-color-content-stronger, #b08725) !important; } li.c-menu-mobile__menu-item > a.c-menu-mobile__link, li.c-menu-mobile__menu-item > a.c-menu-mobile__link span { color: #18181a !important; } li.o-icon > a.o-icon:hover, li.o-icon > a.o-icon:hover span { color: var(--p72-color-content-stronger, #b08725) !important; } .o-button--outlined { background-color: transparent; color: black; border: 1px solid black; transition: all 0.3s ease; } .o-button--outlined:focus, .o-button--outlined:hover { background-color: var(--p72-color-button-background, #b08725); border-color: var(--p72-color-button-background, #b08725); color: var(--p72-color-button-text, #f5f4ee); } .c-menu-mega { opacity: 0; visibility: hidden; transform: translateY(5px); transition: opacity 0.15s ease-out, transform 0.15s ease-out; will-change: opacity, transform; } body.header-scrolled .c-header { top: var(--p72-cookie-consent-height, 0px) !important; } body.header-scrolled .c-menu-mobile { /*top: 0 !important;*/ } /* Header common style */ .c-header, .c-header.l-wrap, .c-header .l-wrap { transition: none !important; will-change: auto; } /* Optional: reset header when scrolled */ body.header-scrolled .c-header, body.header-scrolled .c-header.l-wrap, body.header-scrolled .c-header .l-wrap { top: 0 !important; } @media only screen and (max-width:768px) { .c-cookie-consent__container { padding: 8px 10px !important; } body.header-scrolled .c-header, body.header-scrolled .c-header.l-wrap { padding-top: 13px; !important; } body.header-scrolled .c-header .l-wrap { padding-top: 13px; !important; } .c-cookie-consent__content p,.c-cookie-consent__content a { max-width: 100% !important; font-family:"Aptos", sans-serif; font-size:14px !important; line-height:18.2px !important; } } /* ========================================================= Combined CSS: c-menu-mobile + u-hide-after--md + u-spacing--lg Includes required variables + hamburger related CSS ========================================================= */ /* ========================================================= Required Variables ========================================================= */ :root { --p72-header-height: 100px; --p72-space-xxs: 0.25rem; --p72-space-xs: 0.5rem; --p72-space-sm: 0.75rem; --p72-space: 1rem; --p72-space-md: 1.5rem; --p72-space-lg: 2rem; --p72-animation-duration: 0.4s; --p72-animation-duration-long: 0.6s; --p72-animation-timing: cubic-bezier(0.65, 0, 0.35, 1); --p72-z-index-5: 5; --p72-border-width: 1px; --p72-font-family-secondary: Aptos, sans-serif; --p72-font-weight-bold: 700; --p72-font-size-heading-xs: 1.25rem; --p72-line-height-tight: 1.1; --p72-letter-spacing-wide: 0.06em; --p72-typography-heading-xs: var(--p72-font-weight-bold) var(--p72-font-size-heading-xs) / var(--p72-line-height-tight) var(--p72-font-family-secondary); --p72-color-brand-cream: #f5f4ee; --p72-color-brand-gold: #b08725; --p72-color-brand-slate: #505a6b; --p72-color-brand-charcoal: #18181a; --p72-color-background: var(--p72-color-brand-charcoal); --p72-color-content: var(--p72-color-brand-cream); --p72-color-content-stronger: var(--p72-color-brand-gold); --p72-color-border: var(--p72-color-brand-slate); --p72-cookie-consent-height: 0px; --p72-icon-size-sm: 0.9375rem; } /* ========================================================= Utility: u-hide-after--md Hidden after medium breakpoint ========================================================= */ @media (min-width: 769px) { .u-hide-after--md { display: none !important; } } /* ========================================================= Utility: u-spacing--lg Adds large vertical spacing between direct children ========================================================= */ .u-spacing--lg > * + * { margin-top: 2rem; margin-top: var(--p72-space-lg); } /* ========================================================= Mobile Menu Container ========================================================= */ .c-menu-mobile { bottom: 0; height: calc(100% - var(--p72-cookie-consent-height)); overflow-y: scroll; padding: calc(100px + 1.5rem) 1.5rem 1.5rem; padding: calc(var(--p72-header-height) + var(--p72-space-md)) var(--p72-space-md) var(--p72-space-md) var(--p72-space-md); position: fixed; right: 0; top: var(--p72-cookie-consent-height) !important; transform: translate3d(100%, 0, 0); transition: all 0.6s cubic-bezier(0.65, 0, 0.35, 1); transition: all var(--p72-animation-duration-long) var(--p72-animation-timing); visibility: hidden; width: 100%; z-index: 5; z-index: var(--p72-z-index-5); background-color: var(--p72-color-background); color: var(--p72-color-content); } /* ========================================================= Mobile Menu Open State Add class c-menu-mobile-is-active to body or parent ========================================================= */ @media (max-width: 767px) { .c-menu-mobile-is-active .c-menu-mobile { transform: translateZ(0); 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text-decoration: none; } @media (max-width: 768px) { .c-menu-mobile--sub-menu a { font-size: 0.875rem; } } .c-menu-mobile--sub-menu a:focus, .c-menu-mobile--sub-menu a:hover { color: #b08725; color: var(--p72-color-content-stronger); } /* Show submenu when menu item is active */ .c-menu-mobile__menu-item.this-is-active .c-menu-mobile--sub-menu { display: block; } /* ========================================================= Header Style When Mobile Menu Is Active ========================================================= */ .c-menu-mobile-is-active .c-header { backdrop-filter: blur(0); border-color: #505a6b; border-color: var(--p72-color-border); } /* ========================================================= Hamburger Button Base ========================================================= */ .o-button-hamburger { align-items: center; -webkit-appearance: none; -moz-appearance: none; appearance: none; background: transparent; border: none; color: #f5f4ee; color: var(--p72-color-content); cursor: pointer; display: flex; height: 50px; padding: 0; --p72-hamburger-line-height: 1px; --p72-hamburger-line-spacing: 6px; --p72-hamburger-line-width: 25px; --p72-hamburger-lines-total-height: calc( var(--p72-hamburger-line-spacing) * 2 + var(--p72-hamburger-line-height) * 3 ); } .o-button-hamburger__label { font: 700 1rem/1.1 Aptos, sans-serif; letter-spacing: 0.06em; letter-spacing: var(--p72-letter-spacing-wide); text-transform: uppercase; } .o-button-hamburger__lines { height: var(--p72-hamburger-lines-total-height); margin-left: 0.25rem; margin-left: var(--p72-space-xxs); position: relative; transition: transform 0.5s ease-in-out; width: var(--p72-hamburger-line-width); } .o-button-hamburger__line { background-color: currentcolor; height: var(--p72-hamburger-line-height); left: 0; position: absolute; transition: transform 0.3s ease, top 0.3s ease, opacity 0.3s ease; width: 100%; } .o-button-hamburger__line:first-child { top: 0; } .o-button-hamburger__line:nth-child(2) { top: calc( var(--p72-hamburger-line-spacing) + var(--p72-hamburger-line-height) ); } .o-button-hamburger__line:nth-child(3) { top: calc( (var(--p72-hamburger-line-spacing) + var(--p72-hamburger-line-height)) * 2 ); } /* ========================================================= Hamburger Active Animation Triggered by .c-menu-mobile-is-active ========================================================= */ .c-menu-mobile-is-active .o-button-hamburger__line:first-child { top: 50%; transform: rotate(45deg); } .c-menu-mobile-is-active .o-button-hamburger__line:nth-child(2) { opacity: 0; } .c-menu-mobile-is-active .o-button-hamburger__line:nth-child(3) { top: 50%; transform: rotate(-45deg); } /** * Extracted scroll-related functionality from the bundled app. * * Requires: * - GSAP * - ScrollTrigger * - Optional: jQuery if using the jQuery-based class add below * * If you are using ES modules: * * import gsap from "gsap"; * import ScrollTrigger from "gsap/ScrollTrigger"; * * gsap.registerPlugin(ScrollTrigger); */ /* ========================================================================== Cookie consent scroll/resize height tracking ========================================================================== */ const COOKIE_NOTICE_KEY = "p72_cookie_notice_dismissed"; 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Network Support Engineer

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Experience

Experienced Professionals

Location

New York | Stamford

Focus

Network Engineering

Business

Point72

A Career with Point72’s Technology Team

As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.

As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.

What you’ll do

Build and scale resilient, low-latency enterprise network infrastructure across LAN, WAN, WLAN, and data center networks to support critical business systems
Configure, monitor, and troubleshoot routing and switching platforms
Operate and maintain Palo Alto Networks firewalls, managing security policies, VPNs, and software upgrades
Administer and troubleshoot enterprise load balancers to ensure application availability
Design, deploy, and support enterprise wireless infrastructure, including access points, controllers, and authentication services
Respond to network incidents, perform root cause analysis, and drive timely resolution in a production, high-availability environment
Implement and maintain network automation and tooling using scripting languages and vendor APIs to reduce manual work and increase reliability
Monitor network performance and capacity, proactively identify trends, and remediate issues before they impact users
Participate in network upgrades, migrations, and change management activities, and contribute to a 24x7 support model including on-call rotations
Collaborate with security, systems, and application teams, and maintain accurate network documentation, diagrams, and operational procedures

What’s required

Bachelor’s degree in computer science or engineering with 3+ years of experience in enterprise network support or engineering roles
Hands-on experience with Cisco platforms, including IOS and NX-OS, and routing protocols such as BGP, OSPF, and EIGRP
Experience with Arista EOS
Experience supporting firewalls, including Palo Alto Networks configuration of security policies and VPNs
Experience administering F5 BIG-IP load balancers, including LTM and GTM
Strong understanding of wireless networking, including 802.11 standards, RF fundamentals, access points, controllers, and authentication services
Experience with network automation and scripting using Python, Ansible, and REST APIs
Solid understanding of TCP/IP, DNS, DHCP, NAT, and network security principles, and experience supporting production, high-availability enterprise environments
Strong troubleshooting, analytical, and problem-solving skills, with excellent written and verbal communication and effective cross-team collaboration.

• Commitment to the highest ethical standards

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

Fully-paid health care benefits
Generous parental and family leave policies
Mental and physical wellness programs
Volunteer opportunities
Non-profit matching gift program
Support for employee-led affinity groups representing women, minorities and the LGBT+ community
Tuition assistance
A 401(k) savings program with an employer match and more

About Point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.

The annual base salary range for this role is $100,000-$150,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.

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A Career with Point72’s Technology Team

What you’ll do

Build and scale resilient, low-latency enterprise network infrastructure across LAN, WAN, WLAN, and data center networks to support critical business systems
Configure, monitor, and troubleshoot routing and switching platforms
Operate and maintain Palo Alto Networks firewalls, managing security policies, VPNs, and software upgrades
Administer and troubleshoot enterprise load balancers to ensure application availability
Design, deploy, and support enterprise wireless infrastructure, including access points, controllers, and authentication services
Respond to network incidents, perform root cause analysis, and drive timely resolution in a production, high-availability environment
Implement and maintain network automation and tooling using scripting languages and vendor APIs to reduce manual work and increase reliability
Monitor network performance and capacity, proactively identify trends, and remediate issues before they impact users
Participate in network upgrades, migrations, and change management activities, and contribute to a 24x7 support model including on-call rotations
Collaborate with security, systems, and application teams, and maintain accurate network documentation, diagrams, and operational procedures

What’s required

Bachelor’s degree in computer science or engineering with 3+ years of experience in enterprise network support or engineering roles
Hands-on experience with Cisco platforms, including IOS and NX-OS, and routing protocols such as BGP, OSPF, and EIGRP
Experience with Arista EOS
Experience supporting firewalls, including Palo Alto Networks configuration of security policies and VPNs
Experience administering F5 BIG-IP load balancers, including LTM and GTM
Strong understanding of wireless networking, including 802.11 standards, RF fundamentals, access points, controllers, and authentication services
Experience with network automation and scripting using Python, Ansible, and REST APIs
Solid understanding of TCP/IP, DNS, DHCP, NAT, and network security principles, and experience supporting production, high-availability enterprise environments
Strong troubleshooting, analytical, and problem-solving skills, with excellent written and verbal communication and effective cross-team collaboration.

• Commitment to the highest ethical standards

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

Fully-paid health care benefits
Generous parental and family leave policies
Mental and physical wellness programs
Volunteer opportunities
Non-profit matching gift program
Support for employee-led affinity groups representing women, minorities and the LGBT+ community
Tuition assistance
A 401(k) savings program with an employer match and more

About Point72

","title":"Network Support Engineer","@type":"JobPosting","@context":"http://schema.org/"} CSJobDetailModule.init('{\"lastModifiedDateFormatted\":\"2026-06-22\",\"job\":{\"attributes\":{\"type\":\"Job__c\",\"url\":\"/services/data/v67.0/sobjects/Job__c/a03Vo00001o8K2hIAE\"},\"Id\":\"a03Vo00001o8K2hIAE\",\"Name\":\"Network Support Engineer\",\"Assigned_Internal_Recruiter__c\":\"0055b00000MwJHwAAN\",\"Job_Code__c\":\"PIT-0015040\",\"Experience__c\":\"Experienced Professionals\",\"Opened_Date__c\":\"2026-06-18\",\"Company__c\":\"0015b00001nlJvSAAU\",\"Posted_Location__c\":\"New York;Stamford\",\"Area__c\":\"Technology & Engineering\",\"Team__c\":\"Network Engineering\",\"Job_Description_External__c\":\"\u003Ch3\u003EA Career with Point72’s Technology Team\u003C/h3\u003E\\n\u003Cp\u003EAs Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.\u003C/p\u003E\u003Cp\u003E\u003Cbr\u003E\u003C/p\u003E\u003Cp\u003EAs a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.\u003C/p\u003E\u003Cbr\u003E\u003Ch3\u003EWhat you’ll do\u003C/h3\u003E\\n\u003Cul\u003E\u003Cli\u003EBuild and scale resilient, low-latency enterprise network infrastructure across LAN, WAN, WLAN, and data center networks to support critical business systems\u003C/li\u003E\u003Cli\u003EConfigure, monitor, and troubleshoot routing and switching platforms\u003C/li\u003E\u003Cli\u003EOperate and maintain Palo Alto Networks firewalls, managing security policies, VPNs, and software upgrades\u003C/li\u003E\u003Cli\u003EAdminister and troubleshoot enterprise load balancers to ensure application availability\u003C/li\u003E\u003Cli\u003EDesign, deploy, and support enterprise wireless infrastructure, including access points, controllers, and authentication services\u003C/li\u003E\u003Cli\u003ERespond to network incidents, perform root cause analysis, and drive timely resolution in a production, high-availability environment\u003C/li\u003E\u003Cli\u003EImplement and maintain network automation and tooling using scripting languages and vendor APIs to reduce manual work and increase reliability\u003C/li\u003E\u003Cli\u003EMonitor network performance and capacity, proactively identify trends, and remediate issues before they impact users\u003C/li\u003E\u003Cli\u003EParticipate in network upgrades, migrations, and change management activities, and contribute to a 24x7 support model including on-call rotations\u003C/li\u003E\u003Cli\u003ECollaborate with security, systems, and application teams, and maintain accurate network documentation, diagrams, and operational procedures\u003C/li\u003E\u003C/ul\u003E\u003Cbr\u003E\u003Ch3\u003EWhat’s required\u003C/h3\u003E\\n\u003Cul\u003E\u003Cli\u003EBachelor’s degree in computer science or engineering with 3+ years of experience in enterprise network support or engineering roles\u003C/li\u003E\u003Cli\u003EHands-on experience with Cisco platforms, including IOS and NX-OS, and routing protocols such as BGP, OSPF, and EIGRP\u003C/li\u003E\u003Cli\u003EExperience with Arista EOS\u003C/li\u003E\u003Cli\u003EExperience supporting firewalls, including Palo Alto Networks configuration of security policies and VPNs\u003C/li\u003E\u003Cli\u003EExperience administering F5 BIG-IP load balancers, including LTM and GTM\u003C/li\u003E\u003Cli\u003EStrong understanding of wireless networking, including 802.11 standards, RF fundamentals, access points, controllers, and authentication services\u003C/li\u003E\u003Cli\u003EExperience with network automation and scripting using Python, Ansible, and REST APIs\u003C/li\u003E\u003Cli\u003ESolid understanding of TCP/IP, DNS, DHCP, NAT, and network security principles, and experience supporting production, high-availability enterprise environments\u003C/li\u003E\u003Cli\u003EStrong troubleshooting, analytical, and problem-solving skills, with excellent written and verbal communication and effective cross-team collaboration.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E• Commitment to the highest ethical standards\u003C/p\u003E\u003Cbr\u003E\u003Ch3\u003EWe take care of our people\u003C/h3\u003E\\n\u003Cp\u003EWe invest in our people, their careers, their health, and their well-being. When you work here, we provide:\u003C/p\u003E\\n\u003Cul\u003E\u003Cli\u003EFully-paid health care benefits\u003C/li\u003E\u003Cli\u003EGenerous parental and family leave policies\u003C/li\u003E\u003Cli\u003EMental and physical wellness programs\u003C/li\u003E\u003Cli\u003EVolunteer opportunities\u003C/li\u003E\u003Cli\u003ENon-profit matching gift program\u003C/li\u003E\u003Cli\u003ESupport for employee-led affinity groups representing women, minorities and the LGBT+ community\u003C/li\u003E\u003Cli\u003ETuition assistance\u003C/li\u003E\u003Cli\u003EA 401(k) savings program with an employer match and more\u003C/li\u003E\u003C/ul\u003E\u003Cbr\u003E\u003Ch3\u003EAbout Point72\u003C/h3\u003E\\n\u003Cp\u003EPoint72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry\'s brightest talent by cultivating an investor-led culture and committing to our people\'s long-term growth. For more information, visit https://point72.com/.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EThe annual base salary range for this role is $100,000-$150,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.\u003C/p\u003E\u003Cbr\u003E\",\"Japanese_Job_Description_External__c\":\"\u003Cbr\u003E\u003Cbr\u003E\u003Cbr\u003E\",\"Transcript_Optional__c\":false,\"Other_Internal_Recruiter__c\":\"0055b00000PX5rYAAT\",\"RecordTypeId\":\"0120a000000LTejAAG\",\"Apply_Now_URL__c\":\"https://boards.greenhouse.io/point72/jobs/8576951002?gh_jid=8576951002\",\"Type__c\":\"Full Time\",\"LastModifiedDate\":\"2026-06-22T14:56:08.000+0000\",\"Location__c\":\"Stamford, Connecticut and New York, New York\",\"Company__r\":{\"attributes\":{\"type\":\"Account\",\"url\":\"/services/data/v67.0/sobjects/Account/0015b00001nlJvSAAU\"},\"Business__c\":\"Point72\",\"Name\":\"Point72\",\"Id\":\"0015b00001nlJvSAAU\",\"RecordTypeId\":\"012j0000000tIlgAAE\"},\"RecordType\":{\"attributes\":{\"type\":\"RecordType\",\"url\":\"/services/data/v67.0/sobjects/RecordType/0120a000000LTejAAG\"},\"DeveloperName\":\"Information_Technology\",\"Name\":\"Information Technology\",\"Id\":\"0120a000000LTejAAG\"}},\"friendlyJobName\":\"network-support-engineer\",\"formattedTeam\":\"Network Engineering\",\"formattedLocation\":\"New York | Stamford\",\"formattedArea\":\"Technology & Engineering\"}');

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