Location: Vilnius, Lithuania

We are looking for an Operations Specialist to join our Buying & Owning Real Estate Area within the Guarantees DK team. This role focuses on achieving team goals through close collaboration with our stakeholders in a global environment and delivering high-quality service daily.

Our team's primary function is to assist Danske Bank advisers located in branches by providing back-office services during property purchase process or customer’s-initiated investment changes in Denmark’s pension funds. The outcome of our daily tasks involves preparing loan guarantee requests and evaluating customers' future financial situations, which advisers use to make informed decisions about property loans and provide optimal advice regarding pension investments.

You will be responsible for many different tasks, such as document preparation and analysis, data gathering from different systems and documents, customers’ future economy calculations, communication with advisers, real estate agencies and other administrative tasks related to property or other types of loans.

We provide introductory training for all our employees to offer the best possible start in our organization. 

The workplace is located in Vilnius, Lithuania. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office.

This role does not include a relocation allowance for candidates who are not based in Lithuania.

You will:

• Process various back-office tasks within the Buying & Owning Real Estate HUB, Guarantees DK

• Communicate daily with colleagues and third-party real estate agencies, pension companies, and other banks in Denmark via e-mail and phone

• Improve and optimize the process using Lean principles

About you:

• 1+ Years of experience within customer service or back office (finance related or international company would be beneficial)

• A collaborative person with a high sense of responsibility

• Great communication skills

• Comfortable with routine tasks and are detail and quality-oriented

• Proactive learner

• Upper-Intermediate English language skills, both written and spoken

“Everyone is welcome - bring your authentic and full self to work.”

We offer:

The monthly salary range is from 1520 EUR to 2280 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank Lithuania employee receives employee benefits package which includes:

• Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.

• Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.

• Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.

• Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.

• Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

See all the benefits HERE.

Your job function (position) in the job contract will be Service Delivery.

If you're interested in this role and joining our team, feel free to contact Team Leader Evelina Paceviciene, via email evelina.paceviciene@danskebank.lt

We are looking for an Operations Specialist to join our Buying & Owning Real Estate Area within the Guarantees DK team. This role focuses on achieving team goals through close collaboration with our stakeholders in a global environment and delivering high-quality service daily.