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PCB Client Support Specialist III - RJ Bank

at Raymond James

Mid LevelNo visa sponsorshipOther

Posted 21 hours ago

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Compensation

Not specified

Currency: Not specified

City

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Country

United States

Support PCB clients remotely via phone, email, and chat as a III Specialist at RJ Bank. Troubleshoot hardware, software, and network issues; handle hardware RMA and installations; collaborate with internal teams, ensuring client satisfaction and retention. Key skills: expert knowledge in PC hardware, Windows OS, networking protocols, and experience with remote support tools like RDP and TeamViewer. Proven client-facing experience required; 5+ years in technical support roles, preferably with a focus on financial institutions.