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Remote Support Technician, Journeyman
at CGI
Mid LevelNo visa sponsorshipOther
Posted 5 hours ago
No clicks
- Compensation
- Not specified
- City
- Country
- United States
Currency: Not specified
**Remote Support Technician, Journeyman** - Arlington, US. Provide remote troubleshooting & resolution for end-users, utilizing ITIL processes. Key skills: hands-on technical support, problem-solving, active listening.Requires 5+ years' experience in remote support, proficient in Windows, Mac OS, & relevant software. Familiarity with remote management tools & ticketing systems (e.g., Remedy, JIRA) necessary. Experience working in an ITIL environment a plus.
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