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Support Associate III
at CGI
JuniorNo visa sponsorshipOther
Posted 8 hours ago
No clicks
- Compensation
- Not specified
- City
- Country
- United States
Currency: Not specified
**Support Associate III** role in Kansas City requires 3+ years' experience in administration. Key responsibilities include handling complex user support tickets, driving process improvements, and collaborating with cross-functional teams using tools like JIRA and Zendesk. Proficient in troubleshooting, proficiency in ITSM frameworks, and exceptional communication skills are essential. This senior role demands strong analytical skills and experience managing support teams, preferably in an ITIL environment.
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