Industry not specified

Support Associate IV

at CGI

JuniorNo visa sponsorshipOther

Posted 3 hours ago

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Compensation: Not specified
City: San Diego
Country: United States

**Support Associate IV: San Diego, CA** **Role**: Dynamic Support Associate IV, proficient in multitasking, to join our administrative team. **Responsibilities**: Manage service tickets, troubleshoot issues, and ensure client satisfaction. Collaborate with cross-functional teams and contribute to continuous process improvement. **Requirements**: Proven experience in customer support, strong problem-solving skills, and proficiency in ticketing systems (e.g., Jira Service Management). Familiarity with ITIL and CX best practices is a plus. **Seniority Level**: Intermediate. Minimum of 3 years of experience in support-related role.

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