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Support Associate Level IV - Spanish Speaking
at CGI
JuniorNo visa sponsorshipOther
Posted 3 hours ago
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- Compensation
- Not specified
- City
- Country
- United States
Currency: Not specified
**Support Associate Level IV (Spanish Speaking)** Lead multichannel customer support in Spanish, ensuring high CSAT scores and effective issue resolution. Manage phone, email, and chat interactions using Zendesk and Salesforce. Proficient in Spanish (near-native level), with excellent English communication skills. Requires 2-4 years of B2C customer service experience. Familiarity with CRM tools and strong problem-solving skills essential.
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