Industry not specified

Technical Level 1 Support – German and English Speaking

at CGI

GraduateNo visa sponsorshipOther

Posted 19 hours ago

No clicks

Compensation: Not specified
City: Not specified
Country: Philippines

**Technical Level 1 Support - Bilingual German & English:** Troubleshoot & resolve basic IT issues ( PCs, laptops, printers, software) via phone, email & chat. Key responsibilities involve first-contact resolution, escalation when necessary, and documentation of ticket information. Essential skills include excellent communication in German & English, familiarization with standard PC hardware & software, and basic troubleshooting abilities. 1-2 years of relevant experience preferred. Familiarity with Zendesk or similar ticketing systems a plus.

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