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Assistant Customer Care Manager - Hang Seng Bank (HK)

at HSBC

JuniorNo visa sponsorshipProduct/Project Manager

Posted 6 hours ago

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Compensation

Not specified

Currency: Not specified

City

Hong Kong

Country

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**Assistant Customer Care Manager - Hang Seng Bank (HK)**: Manage team handling customers' inquiries across channels (branch, online, phone). **Key Responsibilities**: Enhance customer experience, drive customer satisfaction, problem-solve, and supervise team. **Required Skills**: 3+ years in customer care/banking, excellent communication, leadership, analytical thinking. Proficiency in MS Office, Branch operations, and customer service platforms.