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Customer Response Team (CRT) Group Leader

at ASML

Back to all Product/Project jobs
ASML logo
Industry not specified

Customer Response Team (CRT) Group Leader

at ASML

Mid LevelNo visa sponsorshipProduct/Project Manager

Posted 21 hours ago

No clicks

Compensation
Not specified

Currency: Not specified

City
Not specified
Country
China

**Job Title: China Customer Response Team (CRT) Group Leader** - Lead CRT team (10 FTE) solving HMI China field issues, collaborate with HMI CS & Taiwan D&E, and manage daily operations. - Drive CRT competence growth and system NPI support, working closely with Beijing D&E team. - Requires 5-10 years in HMI CS, GSC, or D&E, with at least 3 years leading teams; engineering degree preferred, deep e-Beam system knowledge essential. - Key skills: e-Beam inspection and metrology, leadership, communication, adaptability, proactivity.

Introduction to the job: China CRT is a new established team for China program, it will take over CRT R&R from Taiwan D&E from Q4 2026. its mission is cover all China region HMI installed base and NPI system from D&E support perspective. Role and responsibilities: 1. Lead CRT team for HMI China field issue escalation solving. 2. Further building up CRT competence. 3. Closely collaboration with HMI field CS and TW DE. 4. Work together with BJ D&E team to drive structure issue solving. 5. Team management and daily operation. Education and experience: Bachelor or Master degree(preferred) in engineering related field(Electrical Technology, Mechatronics, Mechanical Engineering, etc.), 5~10 years experience in HMI CS, GSC or D&E field, and deep understand e-Beam system and field situation. At least 3 years leadership role and experience. Skills: 1. e-Beam inspection and metrology system knowledge. 2. Matured leadership skills for small size team(10 FTE). 3. Deep understand e-Beam tool field and customer situation. 4. Good communication, coordination and stakeholder management skills. 5. Motivated, pro-active, self-driven, and flexible.

Customer Response Team (CRT) Group Leader

at ASML

Back to all Product/Project jobs
ASML logo
Industry not specified

Customer Response Team (CRT) Group Leader

at ASML

Mid LevelNo visa sponsorshipProduct/Project Manager

Posted 21 hours ago

No clicks

Compensation
Not specified

Currency: Not specified

City
Not specified
Country
China

**Job Title: China Customer Response Team (CRT) Group Leader** - Lead CRT team (10 FTE) solving HMI China field issues, collaborate with HMI CS & Taiwan D&E, and manage daily operations. - Drive CRT competence growth and system NPI support, working closely with Beijing D&E team. - Requires 5-10 years in HMI CS, GSC, or D&E, with at least 3 years leading teams; engineering degree preferred, deep e-Beam system knowledge essential. - Key skills: e-Beam inspection and metrology, leadership, communication, adaptability, proactivity.

Introduction to the job: China CRT is a new established team for China program, it will take over CRT R&R from Taiwan D&E from Q4 2026. its mission is cover all China region HMI installed base and NPI system from D&E support perspective. Role and responsibilities: 1. Lead CRT team for HMI China field issue escalation solving. 2. Further building up CRT competence. 3. Closely collaboration with HMI field CS and TW DE. 4. Work together with BJ D&E team to drive structure issue solving. 5. Team management and daily operation. Education and experience: Bachelor or Master degree(preferred) in engineering related field(Electrical Technology, Mechatronics, Mechanical Engineering, etc.), 5~10 years experience in HMI CS, GSC or D&E field, and deep understand e-Beam system and field situation. At least 3 years leadership role and experience. Skills: 1. e-Beam inspection and metrology system knowledge. 2. Matured leadership skills for small size team(10 FTE). 3. Deep understand e-Beam tool field and customer situation. 4. Good communication, coordination and stakeholder management skills. 5. Motivated, pro-active, self-driven, and flexible.

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