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Customer Service Project Manager

at TSMC

Mid LevelNo visa sponsorshipProduct/Project Manager

Posted a day ago

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**Customer Service Project Manager** sought for driving projects, ensuring high-quality client support. Leads cross-functional teams, executes process improvements using **Agile methodologies** and **JIRA**. Requires 5+ years in **customer service** and **project management**, proven experience in **leadership roles**, and a **Bachelor's degree**. Must be adept in **stakeholder management**, **risk assessment**, and **KPI tracking**. Familiarity with **CRM software** (e.g., **Salesforce**) is a plus.