
Customer Success Team Lead
at Shopify
Posted an hour ago
No clicks
- Compensation
- Not specified
- City
- Country
- Japan
Currency: Not specified
**Customer Success Team Lead (Remote, Japan)** - Drive customer satisfaction and retention, leading a team to optimize customer experiences. **Required**: 7+ years' CS/retention experience, proven team leadership, **SQL**, data analysis skills, **Salesforce** CRM proficiency. Manage and upskill a team of 8, collaborate with cross-functional stakeholders, and create strategic roadmaps to enhance customer health.
