- The role is an individual contributor role.
- The role requires a graduate degree.
- The Primary responsibility of the role is to perform marketing operations to improve visibility of the content.
- The role will require the candidate to quickly understand the marketing tools and operation workflow tools.
- Candidate needs to continuously adapt and learn new features of the program and improve on their acumen to quickly edit and fix up contents.
- Candidate has to follow editing SOP to spot/catch errors in the content.
- Candidate should be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %) and delivery/latency SLA and will be measured on compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
- Candidate should be a team player and come up with improvement ideas to direct report and improve the editing/QA process.
- Candidate is expected to contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
- Candidate should have attention to detail, good communication skills, and a professional demeanor.

Basic Qualifications

- Bachelor's degree or equivalent
- Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)
- Experience with written and verbal communication and presentation

Preferred Qualifications

- Experience in problem solving and data analytics
- Self starter, good team player Strong attention to detail in editing content and deep dive and identify root causes of issues.
- Good interpersonal skills to manage ongoing relationships with software team and inter operations teams.
- Knowledge of or experience in Publishing industry is a big plus.
- Leverage AI tools and prompt engineering techniques to enhance content quality, automate repetitive tasks, and drive operational efficiency.

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