Fleet Supervisor | Last Mile , Delivery Partner Management
at Amazon
Posted 5 hours ago
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**Role**: **Fleet Supervisor** - Drive Last Mile Delivery Excellence **Responsibilities**: Lead **transportation** operations expansion, **manage delivery partners**, and **execute operational plans** for Amazon's growing **delivery network**. **Analyze workflows**, **design solutions**, and **improve customer experience** through data-driven strategies. Stay updated with **industry best practices** to inform business solutions. **Skills & Experience**: Proven **team leadership** and **operational management** experience. **Data analysis** skills with **executive reporting** proficiency. **Cross-functional collaboration** and **problem-solving** skills. Demonstrated success in **driving operational excellence** in **last mile delivery** or related fields.
We're seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.
Key job responsibilities
· Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
· Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
· Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
· Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
A day in the life
Core Job Fundamentals:
1- Monitoring performance of the program daily.
2- Own network compliance score for the associated accounts.
3- Coordinating with various stakeholders to resolve partners escalations.
Internal stakeholders:
Program POC
DS Manager
DS Team Leaders
Fleet Supervisor
Procurement
Payment Team
Learning Ambassador
Basic Qualifications
- Speak, write, and read fluently in EnglishPreferred Qualifications
- Bachelor's degree in Executive Assistant or Business Administration- Experience in an operational role
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