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Incident Manager Senior (F/H)
at CGI
Mid LevelNo visa sponsorshipProduct/Project Manager
Posted 13 hours ago
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- Compensation
- Not specified
- City
- Country
- Morocco
Currency: Not specified
**Incident Manager Senior (F/H)**: Lead Casablanca-based team, manage IT service incidents,})))) enforcing ITIL processes (Incident, Problem, Change). Oversee on-call rotations, reduce MTTR, drive continuous improvement. 10+ years' experience, expert in JIRA Service Management (previously JIRA Service Desk), strong ITIL familiarity, excellent communication skills.
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