Industry not specified

Manager, Customer Experience

at HSBC

Mid LevelNo visa sponsorshipProduct/Project Manager

Posted 5 hours ago

No clicks

Compensation

Not specified

Currency: Not specified

City

London

Country

United Kingdom

"Lead our CX team as Manager, ensuring exceptional customer interactions. Duties include defining CX strategy, directing team of 10, and driving omnichannel improvements. Proven experience (5+ years) in CX management essential, with proficiency in Salesforce Service Cloud, Genesys, and analytics tools. Bachelor's degree or equivalent required. Compete for this senior-level role shaping our customer experience domain."