Company:

Job Area:

Operations Group, Operations Group > Program Analyst

General Summary:

The Program Analyst, Staff is an entry-to-mid-level role within the NPI Program Management function, responsible for supporting the end-to-end execution of New Product Introduction programs from concept through mass production. Working closely with the NPI Program Manager, this role assists in coordinating cross-functional activities across Engineering, Supply Chain, Manufacturing (PCBA/SMT), and Quality teams to ensure programs are delivered on schedule, within budget, and to defined quality targets. This position is designed as a structured development path toward the NPI Program Manager role, providing hands-on exposure to phase-gate processes (EVT/DVT/PVT/MP), manufacturing ramp, and stakeholder management in a fast-paced product development environment.

Key Responsibilities

NPI Program Support & Coordination

• Assist the NPI Program Manager in maintaining the master NPI schedule covering all phase gates (EVT/DVT/PVT/MP) and key deliverables.
• Track program milestones, action items, and deliverable status; flag risks and delays to the Program Manager in a timely manner.
• Coordinate cross-functional meeting logistics, prepare agendas, capture meeting minutes, and follow up on action item closure.
• Support Gate Review preparation by consolidating status updates, data, and documentation from functional teams.

Data Analysis & Program Reporting

• Collect, organize, and analyze program data (schedule, yield, cost, quality metrics) to generate accurate status reports and dashboards.
• Prepare weekly/bi-weekly program status reports and executive summaries for leadership review.
• Maintain program trackers, risk logs, and issue registers; ensure data accuracy and timely updates.
• Conduct trend analysis on key program metrics to support data-driven decision-making.

Manufacturing & Supply Chain Coordination

• Support coordination with Supply Chain to track material readiness for prototype builds and mass production ramp.
• Assist in monitoring PCBA and SMT line qualification activities, build schedules, and yield performance.
• Coordinate DFM (Design for Manufacturability) and DFT (Design for Testability) review logistics and track follow-up actions.
• Liaise with manufacturing teams to track build progress, identify bottlenecks, and escalate issues as needed.

Quality & Compliance Support

• Support the tracking and closure of engineering change orders (ECO/ECN) and ensure controlled implementation.
• Assist in monitoring product quality metrics and coordinating corrective action follow-ups.
• Help maintain program documentation to ensure compliance with quality standards (IPC, ISO, IATF, etc.).
• Participate in DFMEA/PFMEA reviews and support documentation of control plans.

Stakeholder Communication

• Serve as a coordination point for program-related inquiries from internal teams.
• Facilitate clear and timely communication across Engineering, Supply Chain, Manufacturing, and Quality stakeholders.
• Maintain comprehensive program documentation for transparency and traceability.

Process Improvement

• Identify opportunities to improve program tracking processes, reporting efficiency, and cross-team communication.
• Support the capture of lessons learned and contribute to NPI process standardization initiatives.
• Assist in implementing best practices and standard operating procedures (SOPs) for NPI program execution.

Qualifications

Required

• Bachelor's degree or above in Engineering (Electronics, Mechanical, Industrial),
• 5-8 years of experience in program management, project analysis, or NPI support roles in consumer electronics, telecom, semiconductor, or automotive electronics.
• Basic understanding of NPI phase-gate processes (EVT → DVT → PVT → MP) and product development lifecycle.
• Familiarity with PCBA (Printed Circuit Board Assembly) and SMT (Surface Mount Technology) manufacturing processes.
• Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and project management tools (e.g., MS Project, Jira, Smartsheet, or equivalent).
• Demonstrated ability to analyze data and translate findings into clear, concise reports and presentations.
• Excellent written and verbal communication skills; ability to coordinate effectively with cross-functional teams.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Preferred

• Experience supporting NPI programs in ODM/OEM collaboration models.
• Hands-on exposure to PCBA build coordination, SMT line qualification, or manufacturing ramp activities.
• Familiarity with quality systems and standards such as ISO 9001, IATF 16949, or IPC standards.
• Understanding of supply chain processes including material readiness, BOM management, and procurement coordination.
• Experience with DFM/DFT review processes and engineering change management (ECO/ECN).
• PMP, CAPM, or equivalent project management certification is a plus.
• Proficiency in oral and written English for global team collaboration.

Minimum Qualifications:

• Bachelor's degree in Engineering, Computer Science, or related field.
• 2+ years of Program Management or related work experience.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

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