Location: Vilnius, Lithuania

If you are curious about banking, focused on quality, detail-oriented, and would like to be in an environment that encourages continuous improvement, you would be a great addition to our team of experienced colleagues that are happy to share their knowledge and work together with you.

We coordinate over 47 Daily Services Agreements processes in different markets – DK & SE, which makes our work more interesting and provides more opportunities for learning.

Our team is looking for a new member who is self-motivated, has a growth mindset, takes initiative, and aspires to grow with us.

Danske Bank supports a high degree of workplace flexibility (we currently use a hybrid work model, where we work at least 3 days a week in the office).

You will:

• Support Everyday Banking Individuals by handling daily customer agreement-related services

• Manage to shift effectively among different tasks and on a timely manner

• Regularly participate in continuous improvements using LEAN methodologies to enhance efficiency, quality, and customer experience

• Manage key stakeholder collaboration and share best practices with other teams

• Take part in common initiatives and events contributing to team well-being

About you:

• Previous back office or administrative work experience

• Higher education would be beneficial

• Upper-Intermediate English skills (oral and written)

• Very good communication skills and attention to detail

• Ability to work in a dynamic environment and focus on the customer journey

• Team-oriented, with strong drive and motivation to deliver high quality work within agreed deadlines

"  Be yourself. We like it that way. “

We offer:

The monthly salary range is from 1520 EUR to 2280 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank Lithuania employee receives employee benefits package which includes:

• Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.

• Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.

• Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.

• Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.

• Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

See all the benefits HERE.

Your job function (position) in the job contract will be Service Delivery.

If you're interested in this role and joining our team, feel free to contact Hiring Manager Tomas Rudzevicius via email toru@danskebank.lt.