The Operations Program Manager will work within the Global Manufacturing and Operations Engineering group for manufacturing operations in North America region. The OPM will engage and work cross functionally across Engineering, Product Management, and Operations functions. The OPM will balance a mix of strategic, programmatic, and operational responsibilities to optimize new product cost, quality, and time to market. The individual is expected to work cross functionally to build consensus among the cross functional team and leadership. The individual will have experience in New Product Introduction and manufacturing operations in an Operations/Manufacturing role pertaining to Consumer Electronics (or similar) and have proven communications skills and ability to influence.

Key job responsibilities
- Drive product development across internal teams and external development/manufacturing partners as the Single Threaded Owner for Operations.
- Develop manufacturing and supply chain strategies to meet product requirements.
- Support product concept development as Operations lead.
- Execute development builds by overseeing technical issue resolution and production schedule on site at manufacturing location.
- Regular written and verbal communication to Leadership.
- Coordinate information flow across teams in support of manufacturing/operations.
- Drive alignment of processes and initiatives throughout Device Operations organization.
- Define and guide decisions on type of Variable Engagement Module (VEM) appropriate for the specific product, customer need, and launch schedule.
- Bring in and incorporate industry best practices into the Product Operations group.

Basic Qualifications

- Bachelor's degree or above in engineering or equivalent
- 5+ years of program or project management experience, or a PMP and 5+ years of supply chain experience
- Experience with end to end product delivery

Preferred Qualifications

- Experience working within a global company, with multi-country responsibilities
- Experience in data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.