Excited about a fast-paced environment where you get to define technical plans, drive roadmap development, and ensure we're delivering against customer expectations for a billion-dollar returns portfolio?

This role sits within Amazon's Worldwide Returns & ReCommerce (WWRR) organization — an agile, innovative team dedicated to achieving zero cost of returns, zero defects, and zero waste across the lifecycle of returned and damaged products. You will own the product vision and roadmap for tooling that manages, monitors, measures, and de-risks the full launch surface. Central to this is building a real-time signal database that proactively builds on and drives upcoming Next Generation Return Center (NGRC) launch management and other retrofit programs.

About the team
WWRR Supply Chain is where engineering-driven planning meets operational invention. We own the tooling, data infrastructure, and intelligence that powers Amazon's billion-dollar returns portfolio. Our team builds Gen AI-powered products such as real-time OEE signal databases, capacity modeling engines, and predictive planning surfaces. We unify labor planning, supply & demand forecasting, and P&L optimization into a single-surface planning architecture. We design rigorous quantitative research — conjoint analyses, concept testing, and experimentation frameworks — to inform product roadmaps and executive-level investment trade-offs. We bridge network planning, finance, and operations engineering, turning ambiguity into measurable outcomes. Our bar: zero cost, zero defects, zero waste.

Basic Qualifications

- 10+ years of product or program management, product marketing, business development or technology experience
- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner

Preferred Qualifications

- Experience owning technology products
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 161,900.00 - 219,000.00 USD annually