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Product Quality Expert & Customer Engagement Manager

at TSMC

Mid LevelNo visa sponsorshipProduct/Project Manager

Posted 21 hours ago

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**Product Quality & Customer Engagement Specialist** required to drive quality improvements and enhance customer interactions. Key responsibilities include **criteria-based inspection** planning, **root cause analysis**, and **process improvement** to reduce defects. Must have a ** Six Sigma certification** and minimum **5 years** in **quality assurance** and **customer engagement**. Proficiency in **Lean methodologies**, **data analysis**, and **customer relationship management (CRM) software** required. Experience with **Agile/Scrum** environments and **SQL** preferred. Join us to **transform our product quality** and **customer experiences**.