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Senior Customer Success Manager

at Shopify

Mid LevelNo visa sponsorshipProduct/Project Manager

Posted 44 minutes ago

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City

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Country

United Kingdom, Ireland

**Senior Customer Success Manager (Remote, UK/Ireland)** drives customer satisfaction and retention. Leads cross-functional teams, managing key accounts (£500k+ ARR), fostering customer relationships, and assuring client success. Proficient in Salesforce, Tableau, and Gainsight. Proven track record (7+ years) in top-tier B2B customer success, with expertise in SaaS.