
Service Management and Integration Lead
at CGI
Posted 3 hours ago
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- Compensation
- Not specified
- City
- Country
- Philippines
Currency: Not specified
**Job Title: Service Management & Integration Lead** - Drive strategic improvement and integration of enterprise services. Key responsibilities: Lead cross-functional teams, manage service desk operations, and optimize ITIL processes. Required skills: Proven experience in service management (5+ years), ITIL certification, strong leadership, and proficiency in JIRA Service Desk, Confluence, and BMC Remedy. Oversee service delivery, incident, and problem management. Promote service excellence in a dynamic tech environment.
