
Service Operations Specialist
at Hewlett Packard Enterprise
Posted 8 hours ago
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**Service Operations Specialist** ensures seamless service delivery. Manages operational processes, escalations, and achieves high service level agreements (SLAs). Key responsibilities include process improvement, stakeholder communication, and incident management. Proficient in ITSM tools (e.g., ServiceNow), and knowledgeable in ITIL framework. Requires 3-5 years of service operations experience in a mid-to-large enterprise. Strong analytical skills, process mindset, and excellent communication essential.
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