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Storage Support Engineer
at Point72
Mid LevelNo visa sponsorshipPython
Posted 9 hours ago
No clicks
- Compensation
- $150,000 – $200,000 USD
- City
- Country
- United States
Currency: $ (USD)
**Storage Support Engineer**: Troubleshoot and maintain storage systems. Key responsibilities include assessing and resolving hardware and software issues, monitoring performance, and collaborating with cross-functional teams to implement solutions. Requires 3+ years of experience in storage technologies (EMC, NetApp, VMware), proficiency in Shell scripting, and familiarity with cloud storage platforms (AWS, GCP). Experience with data migrations and knowledge of data protection strategies beneficial.
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Storage Support Engineer Career
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border-color: var(--p72-color-button-background, #b08725); color: var(--p72-color-button-text, #f5f4ee); } .c-menu-mega { opacity: 0; visibility: hidden; transform: translateY(5px); transition: opacity 0.15s ease-out, transform 0.15s ease-out; will-change: opacity, transform; } body.header-scrolled .c-header { top: var(--p72-cookie-consent-height, 0px) !important; } body.header-scrolled .c-menu-mobile { /*top: 0 !important;*/ } /* Header common style */ .c-header, .c-header.l-wrap, .c-header .l-wrap { transition: none !important; will-change: auto; } /* Optional: reset header when scrolled */ body.header-scrolled .c-header, body.header-scrolled .c-header.l-wrap, body.header-scrolled .c-header .l-wrap { top: 0 !important; } @media only screen and (max-width:768px) { .c-cookie-consent__container { padding: 8px 10px !important; } body.header-scrolled .c-header, body.header-scrolled .c-header.l-wrap { padding-top: 13px; !important; } body.header-scrolled .c-header .l-wrap { padding-top: 13px; !important; } .c-cookie-consent__content p,.c-cookie-consent__content a { max-width: 100% !important; font-family:"Aptos", sans-serif; font-size:14px !important; line-height:18.2px !important; } } /* ========================================================= Combined CSS: c-menu-mobile + u-hide-after--md + u-spacing--lg Includes required variables + hamburger related CSS ========================================================= */ /* ========================================================= Required Variables ========================================================= */ :root { --p72-header-height: 100px; --p72-space-xxs: 0.25rem; --p72-space-xs: 0.5rem; --p72-space-sm: 0.75rem; --p72-space: 1rem; --p72-space-md: 1.5rem; --p72-space-lg: 2rem; --p72-animation-duration: 0.4s; --p72-animation-duration-long: 0.6s; --p72-animation-timing: cubic-bezier(0.65, 0, 0.35, 1); --p72-z-index-5: 5; --p72-border-width: 1px; --p72-font-family-secondary: Aptos, sans-serif; --p72-font-weight-bold: 700; --p72-font-size-heading-xs: 1.25rem; --p72-line-height-tight: 1.1; --p72-letter-spacing-wide: 0.06em; --p72-typography-heading-xs: var(--p72-font-weight-bold) var(--p72-font-size-heading-xs) / var(--p72-line-height-tight) var(--p72-font-family-secondary); --p72-color-brand-cream: #f5f4ee; --p72-color-brand-gold: #b08725; --p72-color-brand-slate: #505a6b; --p72-color-brand-charcoal: #18181a; --p72-color-background: var(--p72-color-brand-charcoal); --p72-color-content: var(--p72-color-brand-cream); --p72-color-content-stronger: var(--p72-color-brand-gold); --p72-color-border: var(--p72-color-brand-slate); --p72-cookie-consent-height: 0px; --p72-icon-size-sm: 0.9375rem; } /* ========================================================= Utility: u-hide-after--md Hidden after medium breakpoint ========================================================= */ @media (min-width: 769px) { .u-hide-after--md { display: none !important; } } /* ========================================================= Utility: u-spacing--lg Adds large vertical spacing between direct children ========================================================= */ .u-spacing--lg > * + * { margin-top: 2rem; margin-top: var(--p72-space-lg); } /* ========================================================= Mobile Menu Container ========================================================= */ .c-menu-mobile { bottom: 0; height: calc(100% - var(--p72-cookie-consent-height)); overflow-y: scroll; padding: calc(100px + 1.5rem) 1.5rem 1.5rem; padding: calc(var(--p72-header-height) + var(--p72-space-md)) var(--p72-space-md) var(--p72-space-md) var(--p72-space-md); position: fixed; right: 0; top: var(--p72-cookie-consent-height) !important; transform: translate3d(100%, 0, 0); transition: all 0.6s cubic-bezier(0.65, 0, 0.35, 1); transition: all var(--p72-animation-duration-long) var(--p72-animation-timing); visibility: hidden; width: 100%; z-index: 5; z-index: var(--p72-z-index-5); background-color: var(--p72-color-background); color: var(--p72-color-content); } /* ========================================================= Mobile Menu Open State Add class c-menu-mobile-is-active to body or parent ========================================================= */ @media (max-width: 767px) { .c-menu-mobile-is-active .c-menu-mobile { transform: translateZ(0); visibility: visible; } body.c-menu-mobile-is-active { overflow: hidden; } } /* ========================================================= Mobile Menu Item ========================================================= */ .c-menu-mobile__menu-item { border-bottom: 1px solid #505a6b; border-bottom: var(--p72-border-width) solid var(--p72-color-border); display: flex; flex-flow: column nowrap; gap: 0.25rem; gap: var(--p72-space-xxs); overflow: hidden; width: 100%; } /* ========================================================= Mobile Menu Link / Button ========================================================= */ .c-menu-mobile__link { align-items: center; background: transparent; border: none; color: #f5f4ee; color: var(--p72-color-content); cursor: pointer; display: flex; font: 700 1.25rem/1.1 Aptos, sans-serif; font: var(--p72-typography-heading-xs); gap: 0.25rem; gap: var(--p72-space-xxs); justify-content: space-between; letter-spacing: 0.06em; letter-spacing: var(--p72-letter-spacing-wide); padding: 0.75rem 0; padding: var(--p72-space-sm) 0; text-transform: uppercase; transition: color 0.4s cubic-bezier(0.65, 0, 0.35, 1); transition: color var(--p72-animation-duration) var(--p72-animation-timing); width: 100%; text-align: left; } @media (max-width: 768px) { .c-menu-mobile__link { font-size: 1.0625rem; } } .c-menu-mobile__link:focus, .c-menu-mobile__link:hover { color: #b08725; color: var(--p72-color-content-stronger); } .c-menu-mobile__link svg { height: var(--p72-icon-size-sm); min-width: var(--p72-icon-size-sm); width: var(--p72-icon-size-sm); } /* ========================================================= Mobile Sub Menu ========================================================= */ .c-menu-mobile--sub-menu { display: none; } .c-menu-mobile--sub-menu ul { display: flex; flex-direction: column; gap: 0.25rem; gap: var(--p72-space-xxs); margin-bottom: 0.75rem; margin-bottom: var(--p72-space-sm); list-style: none; padding: 0; } .c-menu-mobile--sub-menu a { color: #f5f4ee; color: var(--p72-color-content); text-decoration: none; } @media (max-width: 768px) { .c-menu-mobile--sub-menu a { font-size: 0.875rem; } } .c-menu-mobile--sub-menu a:focus, .c-menu-mobile--sub-menu a:hover { color: #b08725; color: var(--p72-color-content-stronger); } /* Show submenu when menu item is active */ .c-menu-mobile__menu-item.this-is-active .c-menu-mobile--sub-menu { display: block; } /* ========================================================= Header Style When Mobile Menu Is Active ========================================================= */ .c-menu-mobile-is-active .c-header { backdrop-filter: blur(0); border-color: #505a6b; border-color: var(--p72-color-border); } /* ========================================================= Hamburger Button Base ========================================================= */ .o-button-hamburger { align-items: center; -webkit-appearance: none; -moz-appearance: none; appearance: none; background: transparent; border: none; color: #f5f4ee; color: var(--p72-color-content); cursor: pointer; display: flex; height: 50px; padding: 0; --p72-hamburger-line-height: 1px; --p72-hamburger-line-spacing: 6px; --p72-hamburger-line-width: 25px; --p72-hamburger-lines-total-height: calc( var(--p72-hamburger-line-spacing) * 2 + var(--p72-hamburger-line-height) * 3 ); } .o-button-hamburger__label { font: 700 1rem/1.1 Aptos, sans-serif; letter-spacing: 0.06em; letter-spacing: var(--p72-letter-spacing-wide); text-transform: uppercase; } .o-button-hamburger__lines { height: var(--p72-hamburger-lines-total-height); margin-left: 0.25rem; margin-left: var(--p72-space-xxs); position: relative; transition: transform 0.5s ease-in-out; width: var(--p72-hamburger-line-width); } .o-button-hamburger__line { background-color: currentcolor; height: var(--p72-hamburger-line-height); left: 0; position: absolute; transition: transform 0.3s ease, top 0.3s ease, opacity 0.3s ease; width: 100%; } .o-button-hamburger__line:first-child { top: 0; } .o-button-hamburger__line:nth-child(2) { top: calc( var(--p72-hamburger-line-spacing) + var(--p72-hamburger-line-height) ); } .o-button-hamburger__line:nth-child(3) { top: calc( (var(--p72-hamburger-line-spacing) + var(--p72-hamburger-line-height)) * 2 ); } /* ========================================================= Hamburger Active Animation Triggered by .c-menu-mobile-is-active ========================================================= */ .c-menu-mobile-is-active .o-button-hamburger__line:first-child { top: 50%; transform: rotate(45deg); } .c-menu-mobile-is-active .o-button-hamburger__line:nth-child(2) { opacity: 0; } .c-menu-mobile-is-active .o-button-hamburger__line:nth-child(3) { top: 50%; transform: rotate(-45deg); } /** * Extracted scroll-related functionality from the bundled app. * * Requires: * - GSAP * - ScrollTrigger * - Optional: jQuery if using the jQuery-based class add below * * If you are using ES modules: * * import gsap from "gsap"; * import ScrollTrigger from "gsap/ScrollTrigger"; * * gsap.registerPlugin(ScrollTrigger); */ /* ========================================================================== Cookie consent scroll/resize height tracking ========================================================================== */ const COOKIE_NOTICE_KEY = "p72_cookie_notice_dismissed"; const cookieConsentScroll = { _raf: null, _scrollBound: false, _onScroll: null, isDismissed() { try { return sessionStorage.getItem(COOKIE_NOTICE_KEY) === "1"; } catch (error) { return false; } }, setDismissed() { try { sessionStorage.setItem(COOKIE_NOTICE_KEY, "1"); } catch (error) {} }, showBanner() { const banner = document.querySelector(".js-cookie-consent"); if (banner) { banner.classList.remove("is-hidden"); banner.classList.add("is-visible"); this.updateHeightVar(); this.bindScroll(); } }, hideBanner() { const banner = document.querySelector(".js-cookie-consent"); if (banner) { banner.classList.remove("is-visible"); banner.classList.add("is-hidden"); this.unbindScroll(); this.updateHeightVar(); } }, updateHeightVar() { const banner = document.querySelector(".js-cookie-consent"); let height = 0; if (banner && !banner.classList.contains("is-hidden")) { const rect = banner.getBoundingClientRect(); height = Math.min( Math.max(rect.bottom, 0), banner.offsetHeight ); } document.documentElement.style.setProperty( "--p72-cookie-consent-height", `${height}px` ); }, onScroll() { if (!this._raf) { this._raf = window.requestAnimationFrame(() => { this._raf = null; this.updateHeightVar(); }); } }, bindScroll() { if (!this._scrollBound) { this._scrollBound = true; this._onScroll = this.onScroll.bind(this); window.addEventListener("scroll", this._onScroll, { passive: true, }); window.addEventListener("resize", this._onScroll, { passive: true, }); } }, unbindScroll() { if (this._scrollBound) { this._scrollBound = false; window.removeEventListener("scroll", this._onScroll); window.removeEventListener("resize", this._onScroll); } }, observeHeight() { const banner = document.querySelector(".js-cookie-consent"); if (!banner || typeof ResizeObserver === "undefined") return; new ResizeObserver(() => this.updateHeightVar()).observe(banner); }, handleClose() { this.setDismissed(); this.hideBanner(); }, init() { const banner = document.querySelector(".js-cookie-consent"); if (banner) { if (this.isDismissed()) { this.updateHeightVar(); } else { this.showBanner(); } this.observeHeight(); } else { document.documentElement.style.setProperty( "--p72-cookie-consent-height", "0px" ); } }, }; /* ========================================================================== Smooth anchor scrolling with header offset ========================================================================== */ function getAnchorTarget(hash) { if (!hash || hash === "#") return null; const id = hash.startsWith("#") ? hash.substring(1) : hash; let target = document.getElementById(id); if (!target) { try { target = document.querySelector(hash); } catch (error) { return null; } } return target; } function scrollToElementWithHeaderOffset(element) { const headerHeight = parseInt( getComputedStyle(document.documentElement) .getPropertyValue("--p72-header-height") ) || 0; const top = element.getBoundingClientRect().top + window.pageYOffset - headerHeight; window.scrollTo({ top, behavior: "smooth", }); } function initSmoothAnchorScrolling() { document.addEventListener("click", function (event) { const link = event.target.closest( 'a[href^="#"]:not([href="#"])' ); if (!link) return; const href = link.getAttribute("href"); const target = getAnchorTarget(href); if (target) { event.preventDefault(); scrollToElementWithHeaderOffset(target); if (history.pushState) { history.pushState(null, null, href); } } }); if (window.location.hash) { setTimeout(() => { const target = getAnchorTarget(window.location.hash); if (target) { scrollToElementWithHeaderOffset(target); } }, 100); } } /* ========================================================================== GSAP ScrollTrigger animations ========================================================================== */ function initGsapScrollAnimations() { if (typeof gsap === "undefined" || typeof ScrollTrigger === "undefined") { console.warn("GSAP or ScrollTrigger is not available."); return; } gsap.registerPlugin(ScrollTrigger); document.querySelectorAll(".js-gsap-trigger").forEach((trigger) => { /** * Fade in on scroll */ const fadeItems = trigger.querySelectorAll(".js-gsap-fade-in"); if (fadeItems.length > 0) { fadeItems.forEach((item, index) => { gsap.to(item, { opacity: 1, duration: 0.8, ease: "power1.in", scrollTrigger: item, delay: 0.1 * index, }); }); } /** * Scale in on scroll */ const scaleItems = trigger.querySelectorAll(".js-gsap-scale-in"); if (scaleItems.length > 0) { scaleItems.forEach((item, index) => { gsap.to(item, { scale: 1, opacity: 1, duration: 0.8, ease: "power1.in", scrollTrigger: item, delay: 0.1 * index, transformOrigin: "center center", }); }); } /** * Slide up on scroll */ const slideUpItems = trigger.querySelectorAll(".js-gsap-slide-in-up"); if (slideUpItems.length > 0) { slideUpItems.forEach((item, index) => { gsap.to(item, { opacity: 1, y: 0, duration: 0.8, ease: "power1.in", scrollTrigger: item, delay: 0.1 * index, }); }); } /** * Card entrance animation * * Note: * In the original bundle this is inside `.js-gsap-trigger`, * but it is not actually tied to ScrollTrigger. It runs immediately. */ const cards = trigger.querySelectorAll(".js-card-animate"); if (cards.length > 0) { console.log("Found cards to animate:", cards.length); gsap.set(cards, { opacity: 0, y: 12, filter: "blur(0.5px)", clearProps: "none", }); gsap.to(cards, { opacity: 1, y: 0, filter: "blur(0px)", duration: 0.3, ease: "power2.out", stagger: 0.03, delay: 0.05, }); } }); /** * Generic scroll class trigger */ gsap.utils.toArray(".u-scroll-animation").forEach((element) => { ScrollTrigger.create({ trigger: element, start: "top 90%", onEnter: () => { element.classList.add("u-scroll-animate"); }, }); }); } /* ========================================================================== Load-more card animation ========================================================================== */ function initLoadMoreScrollRelatedAnimation() { if (typeof jQuery === "undefined") { console.warn("jQuery is not available."); return; } if (typeof gsap === "undefined") { console.warn("GSAP is not available."); return; } const $ = jQuery; $(".js-button-load-more").on("click", () => { const hiddenItems = $(".js-filter-item.u-display--none").not(".ft-hidden"); const itemsToShow = hiddenItems.slice(0, 8); if (itemsToShow.length > 0) { const animatedCards = itemsToShow.find(".js-card-animate").get(); if (animatedCards.length > 0) { gsap.set(animatedCards, { opacity: 0, y: 12, filter: "blur(0.5px)", }); } itemsToShow.removeClass("u-display--none"); const filterContainer = $(".js-filter-container"); try { if (filterContainer.data("isotope")) { filterContainer.isotope("layout"); } } catch (error) {} if (animatedCards.length > 0) { gsap.to(animatedCards, { opacity: 1, y: 0, filter: "blur(0px)", duration: 0.4, ease: "power2.out", stagger: 0.04, }); } $(".js-button-load-more") .blur() .removeClass("active focus"); if (hiddenItems.length <= 8) { $(".js-button-load-more").hide(); } } }); } /* ========================================================================== Optional: Swiper timeline with horizontal scroll/drag behavior ========================================================================== */ /** * The bundle initializes a horizontal Swiper timeline. * * Requires Swiper and Navigation module. * * In the original minified code: * - fl = Swiper * - ml = Navigation module */ function initTimelineSwiper() { if (typeof Swiper === "undefined") { console.warn("Swiper is not available."); return; } // If using Swiper modules globally, adjust as needed. // Swiper.use([Navigation]); new Swiper(".js-timeline", { slidesPerView: 1, spaceBetween: "-10%", breakpoints: { 640: { slidesPerView: 2, }, 768: { slidesPerView: 3, }, 1024: { slidesPerView: 4, }, 1200: { slidesPerView: 5, }, }, direction: "horizontal", freeMode: true, navigation: { nextEl: ".swiper-button-next", prevEl: ".swiper-button-prev", }, }); } /* ========================================================================== Optional: Posts slider horizontal drag/scroll behavior ========================================================================== */ class PostsSlider { constructor() { this.sliders = document.querySelectorAll(".js-posts-slider"); this.swiperInstances = []; this.init(); } init() { if (!this.sliders.length) return; if (typeof Swiper === "undefined") { console.warn("Swiper is not available."); return; } // If using Swiper modules globally, adjust as needed. // Swiper.use([Navigation]); this.sliders.forEach((slider) => { const container = slider.querySelector(".js-posts-slider-container"); if (!container) return; const prevButton = slider.querySelector(".js-posts-slider-prev"); const nextButton = slider.querySelector(".js-posts-slider-next"); const swiper = new Swiper(container, { slidesPerView: "auto", spaceBetween: 0, grabCursor: true, watchSlidesProgress: true, wrapperClass: "js-posts-slider-wrapper", slideClass: "js-posts-slider-card", navigation: { nextEl: nextButton, prevEl: prevButton, }, on: { init: function () { if (prevButton) { prevButton.classList.add("swiper-button-disabled"); prevButton.setAttribute("disabled", "disabled"); } }, slideChange: function () { if (prevButton) { if (this.isBeginning) { prevButton.classList.add("swiper-button-disabled"); prevButton.setAttribute("disabled", "disabled"); } else { prevButton.classList.remove("swiper-button-disabled"); prevButton.removeAttribute("disabled"); } } if (nextButton) { if (this.isEnd) { nextButton.classList.add("swiper-button-disabled"); nextButton.setAttribute("disabled", "disabled"); } else { nextButton.classList.remove("swiper-button-disabled"); nextButton.removeAttribute("disabled"); } } }, }, }); this.swiperInstances.push(swiper); }); } } /* ========================================================================== Main initializer ========================================================================== */ function initExtractedScrollFunctionality() { cookieConsentScroll.init(); initSmoothAnchorScrolling(); initGsapScrollAnimations(); initLoadMoreScrollRelatedAnimation(); initTimelineSwiper(); new PostsSlider(); } /* ========================================================================== DOM ready ========================================================================== */ document.addEventListener("DOMContentLoaded", () => { initExtractedScrollFunctionality(); }); Point72, L.P. and its affiliates and our third-party partners use cookies and similar technologies to view and retain your site interactions to perform analytics, enable site functionality and assist our marketing efforts exclusively for recruiting purposes. 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=u)&&Object.keys(t.O).every(function(r){return t.O[r](e[a])})?e.splice(a--,1):(f=!1,u0&&r[s-1][2]>u;s--)r[s]=r[s-1];r[s]=[e,o,u]},t.n=function(r){var n=r&&r.__esModule?function(){return r.default}:function(){return r};return t.d(n,{a:n}),n},t.d=function(r,n){for(var e in n)t.o(n,e)&&!t.o(r,e)&&Object.defineProperty(r,e,{enumerable:!0,get:n[e]})},t.o=function(r,n){return Object.prototype.hasOwnProperty.call(r,n)},function(){var r={666:0};t.O.j=function(n){return 0===r[n]};var n=function(n,e){var o,u,i=e[0],f=e[1],a=e[2],c=0;if(i.some(function(n){return 0!==r[n]})){for(o in f)t.o(f,o)&&(t.m[o]=f[o]);if(a)var s=a(t)}for(n&&n(e);c
Storage Support Engineer
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Experience
Experienced Professionals
Location
New York
Focus
IT Support
Business
Point72
A Career with Point72’s Technology Team
As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.
As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.
What you’ll do
- Own day-to-day operational responsibility for the stability, performance, and scalability of our enterprise block, file, and object storage platforms, shaping how storage supports business-critical workloads
- Build scalable automation and tooling using scripting and configuration management to eliminate manual tasks, accelerate provisioning, and standardize configuration at scale
- Drive proactive monitoring, capacity planning, and performance analysis to surface trends, remediate risks, and optimize cost and utilization
- Install, configure, upgrade, and optimize storage systems and firmware to meet evolving workload requirements and lead hardware refresh and upgrade projects
- Troubleshoot and resolve complex production incidents, lead root cause analysis, and implement durable corrective actions to minimize downtime
- Collaborate with global support teams to ensure seamless 24x7 coverage, effective handoffs, and ongoing skill development across the support organization
- Partner with infrastructure, database, cloud, and application teams to align priorities, validate performance, and deliver storage-related projects end-to-end
- Maintain and evolve operational documentation, runbooks, and standard operating procedures to promote consistency and rapid knowledge transfer
- Manage incident response and stakeholder communication for storage-related outages, producing post-incident reports and driving continuous improvement
What’s required
- Minimum 5 years of hands-on experience managing enterprise storage platforms across production environments
- Demonstrated experience with block storage technologies, file storage, and object storage
- Proven scripting and automation skills using Bash, Python, and Ansible to automate operational tasks and deploy configuration changes at scale
- Direct experience with data protection technologies including Rubrik, Cohesity, and Data Domain, and with supporting backup, recovery, and disaster recovery workflows
- Hands-on experience installing, configuring, upgrading, and optimizing enterprise storage systems and firmware in production environments
- Proven incident management and troubleshooting experience resolving complex storage issues under production pressure and restoring service rapidly
- Demonstrated ability to collaborate with infrastructure, database, cloud, and application teams globally
- Willingness to work in shifts, including weekends, participate in on-call rotations, and work from our New York office as needed
- Excellent written and verbal communication skills, strong documentation practices, and the ability to translate technical issues for non-technical stakeholders
- Commitment to the highest ethical standards
We take care of our people
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
- Fully-paid health care benefits
- Generous parental and family leave policies
- Mental and physical wellness programs
- Volunteer opportunities
- Non-profit matching gift program
- Support for employee-led affinity groups representing women, minorities and the LGBT+ community
- Tuition assistance
- A 401(k) savings program with an employer match and more
About Point72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.
The annual base salary range for this role is $150,000-$200,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
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A Career with Point72’s Technology Team
\nAs Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.
As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.
What you’ll do
\n- Own day-to-day operational responsibility for the stability, performance, and scalability of our enterprise block, file, and object storage platforms, shaping how storage supports business-critical workloads
- Build scalable automation and tooling using scripting and configuration management to eliminate manual tasks, accelerate provisioning, and standardize configuration at scale
- Drive proactive monitoring, capacity planning, and performance analysis to surface trends, remediate risks, and optimize cost and utilization
- Install, configure, upgrade, and optimize storage systems and firmware to meet evolving workload requirements and lead hardware refresh and upgrade projects
- Troubleshoot and resolve complex production incidents, lead root cause analysis, and implement durable corrective actions to minimize downtime
- Collaborate with global support teams to ensure seamless 24x7 coverage, effective handoffs, and ongoing skill development across the support organization
- Partner with infrastructure, database, cloud, and application teams to align priorities, validate performance, and deliver storage-related projects end-to-end
- Maintain and evolve operational documentation, runbooks, and standard operating procedures to promote consistency and rapid knowledge transfer
- Manage incident response and stakeholder communication for storage-related outages, producing post-incident reports and driving continuous improvement
What’s required
\n- Minimum 5 years of hands-on experience managing enterprise storage platforms across production environments
- Demonstrated experience with block storage technologies, file storage, and object storage
- Proven scripting and automation skills using Bash, Python, and Ansible to automate operational tasks and deploy configuration changes at scale
- Direct experience with data protection technologies including Rubrik, Cohesity, and Data Domain, and with supporting backup, recovery, and disaster recovery workflows
- Hands-on experience installing, configuring, upgrading, and optimizing enterprise storage systems and firmware in production environments
- Proven incident management and troubleshooting experience resolving complex storage issues under production pressure and restoring service rapidly
- Demonstrated ability to collaborate with infrastructure, database, cloud, and application teams globally
- Willingness to work in shifts, including weekends, participate in on-call rotations, and work from our New York office as needed
- Excellent written and verbal communication skills, strong documentation practices, and the ability to translate technical issues for non-technical stakeholders
- Commitment to the highest ethical standards
We take care of our people
\nWe invest in our people, their careers, their health, and their well-being. When you work here, we provide:
\n- Fully-paid health care benefits
- Generous parental and family leave policies
- Mental and physical wellness programs
- Volunteer opportunities
- Non-profit matching gift program
- Support for employee-led affinity groups representing women, minorities and the LGBT+ community
- Tuition assistance
- A 401(k) savings program with an employer match and more
About Point72
\nPoint72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.
The annual base salary range for this role is $150,000-$200,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
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Storage Support Engineer
at Point72
Back to all Python jobs
Industry not specified
Storage Support Engineer
at Point72
Mid LevelNo visa sponsorshipPython
Posted 9 hours ago
No clicks
- Compensation
- $150,000 – $200,000 USD
- City
- Country
- United States
Currency: $ (USD)
**Storage Support Engineer**: Troubleshoot and maintain storage systems. Key responsibilities include assessing and resolving hardware and software issues, monitoring performance, and collaborating with cross-functional teams to implement solutions. Requires 3+ years of experience in storage technologies (EMC, NetApp, VMware), proficiency in Shell scripting, and familiarity with cloud storage platforms (AWS, GCP). Experience with data migrations and knowledge of data protection strategies beneficial.
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Storage Support Engineer Career
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} .o-button-hamburger__line:nth-child(3) { top: calc( (var(--p72-hamburger-line-spacing) + var(--p72-hamburger-line-height)) * 2 ); } /* ========================================================= Hamburger Active Animation Triggered by .c-menu-mobile-is-active ========================================================= */ .c-menu-mobile-is-active .o-button-hamburger__line:first-child { top: 50%; transform: rotate(45deg); } .c-menu-mobile-is-active .o-button-hamburger__line:nth-child(2) { opacity: 0; } .c-menu-mobile-is-active .o-button-hamburger__line:nth-child(3) { top: 50%; transform: rotate(-45deg); } /** * Extracted scroll-related functionality from the bundled app. * * Requires: * - GSAP * - ScrollTrigger * - Optional: jQuery if using the jQuery-based class add below * * If you are using ES modules: * * import gsap from "gsap"; * import ScrollTrigger from "gsap/ScrollTrigger"; * * gsap.registerPlugin(ScrollTrigger); */ /* ========================================================================== Cookie consent scroll/resize height tracking ========================================================================== */ const COOKIE_NOTICE_KEY = "p72_cookie_notice_dismissed"; const cookieConsentScroll = { _raf: null, _scrollBound: false, _onScroll: null, isDismissed() { try { return sessionStorage.getItem(COOKIE_NOTICE_KEY) === "1"; } catch (error) { return false; } }, setDismissed() { try { sessionStorage.setItem(COOKIE_NOTICE_KEY, "1"); } catch (error) {} }, showBanner() { const banner = document.querySelector(".js-cookie-consent"); if (banner) { banner.classList.remove("is-hidden"); banner.classList.add("is-visible"); this.updateHeightVar(); this.bindScroll(); } }, hideBanner() { const banner = document.querySelector(".js-cookie-consent"); if (banner) { banner.classList.remove("is-visible"); banner.classList.add("is-hidden"); this.unbindScroll(); this.updateHeightVar(); } }, updateHeightVar() { const banner = document.querySelector(".js-cookie-consent"); let height = 0; if (banner && !banner.classList.contains("is-hidden")) { const rect = banner.getBoundingClientRect(); height = Math.min( Math.max(rect.bottom, 0), banner.offsetHeight ); } document.documentElement.style.setProperty( "--p72-cookie-consent-height", `${height}px` ); }, onScroll() { if (!this._raf) { this._raf = window.requestAnimationFrame(() => { this._raf = null; this.updateHeightVar(); }); } }, bindScroll() { if (!this._scrollBound) { this._scrollBound = true; this._onScroll = this.onScroll.bind(this); window.addEventListener("scroll", this._onScroll, { passive: true, }); window.addEventListener("resize", this._onScroll, { passive: true, }); } }, unbindScroll() { if (this._scrollBound) { this._scrollBound = false; window.removeEventListener("scroll", this._onScroll); window.removeEventListener("resize", this._onScroll); } }, observeHeight() { const banner = document.querySelector(".js-cookie-consent"); if (!banner || typeof ResizeObserver === "undefined") return; new ResizeObserver(() => this.updateHeightVar()).observe(banner); }, handleClose() { this.setDismissed(); this.hideBanner(); }, init() { const banner = document.querySelector(".js-cookie-consent"); if (banner) { if (this.isDismissed()) { this.updateHeightVar(); } else { this.showBanner(); } this.observeHeight(); } else { document.documentElement.style.setProperty( "--p72-cookie-consent-height", "0px" ); } }, }; /* ========================================================================== Smooth anchor scrolling with header offset ========================================================================== */ function getAnchorTarget(hash) { if (!hash || hash === "#") return null; const id = hash.startsWith("#") ? hash.substring(1) : hash; let target = document.getElementById(id); if (!target) { try { target = document.querySelector(hash); } catch (error) { return null; } } return target; } function scrollToElementWithHeaderOffset(element) { const headerHeight = parseInt( getComputedStyle(document.documentElement) .getPropertyValue("--p72-header-height") ) || 0; const top = element.getBoundingClientRect().top + window.pageYOffset - headerHeight; window.scrollTo({ top, behavior: "smooth", }); } function initSmoothAnchorScrolling() { document.addEventListener("click", function (event) { const link = event.target.closest( 'a[href^="#"]:not([href="#"])' ); if (!link) return; const href = link.getAttribute("href"); const target = getAnchorTarget(href); if (target) { event.preventDefault(); scrollToElementWithHeaderOffset(target); if (history.pushState) { history.pushState(null, null, href); } } }); if (window.location.hash) { setTimeout(() => { const target = getAnchorTarget(window.location.hash); if (target) { scrollToElementWithHeaderOffset(target); } }, 100); } } /* ========================================================================== GSAP ScrollTrigger animations ========================================================================== */ function initGsapScrollAnimations() { if (typeof gsap === "undefined" || typeof ScrollTrigger === "undefined") { console.warn("GSAP or ScrollTrigger is not available."); return; } gsap.registerPlugin(ScrollTrigger); document.querySelectorAll(".js-gsap-trigger").forEach((trigger) => { /** * Fade in on scroll */ const fadeItems = trigger.querySelectorAll(".js-gsap-fade-in"); if (fadeItems.length > 0) { fadeItems.forEach((item, index) => { gsap.to(item, { opacity: 1, duration: 0.8, ease: "power1.in", scrollTrigger: item, delay: 0.1 * index, }); }); } /** * Scale in on scroll */ const scaleItems = trigger.querySelectorAll(".js-gsap-scale-in"); if (scaleItems.length > 0) { scaleItems.forEach((item, index) => { gsap.to(item, { scale: 1, opacity: 1, duration: 0.8, ease: "power1.in", scrollTrigger: item, delay: 0.1 * index, transformOrigin: "center center", }); }); } /** * Slide up on scroll */ const slideUpItems = trigger.querySelectorAll(".js-gsap-slide-in-up"); if (slideUpItems.length > 0) { slideUpItems.forEach((item, index) => { gsap.to(item, { opacity: 1, y: 0, duration: 0.8, ease: "power1.in", scrollTrigger: item, delay: 0.1 * index, }); }); } /** * Card entrance animation * * Note: * In the original bundle this is inside `.js-gsap-trigger`, * but it is not actually tied to ScrollTrigger. It runs immediately. */ const cards = trigger.querySelectorAll(".js-card-animate"); if (cards.length > 0) { console.log("Found cards to animate:", cards.length); gsap.set(cards, { opacity: 0, y: 12, filter: "blur(0.5px)", clearProps: "none", }); gsap.to(cards, { opacity: 1, y: 0, filter: "blur(0px)", duration: 0.3, ease: "power2.out", stagger: 0.03, delay: 0.05, }); } }); /** * Generic scroll class trigger */ gsap.utils.toArray(".u-scroll-animation").forEach((element) => { ScrollTrigger.create({ trigger: element, start: "top 90%", onEnter: () => { element.classList.add("u-scroll-animate"); }, }); }); } /* ========================================================================== Load-more card animation ========================================================================== */ function initLoadMoreScrollRelatedAnimation() { if (typeof jQuery === "undefined") { console.warn("jQuery is not available."); return; } if (typeof gsap === "undefined") { console.warn("GSAP is not available."); return; } const $ = jQuery; $(".js-button-load-more").on("click", () => { const hiddenItems = $(".js-filter-item.u-display--none").not(".ft-hidden"); const itemsToShow = hiddenItems.slice(0, 8); if (itemsToShow.length > 0) { const animatedCards = itemsToShow.find(".js-card-animate").get(); if (animatedCards.length > 0) { gsap.set(animatedCards, { opacity: 0, y: 12, filter: "blur(0.5px)", }); } itemsToShow.removeClass("u-display--none"); const filterContainer = $(".js-filter-container"); try { if (filterContainer.data("isotope")) { filterContainer.isotope("layout"); } } catch (error) {} if (animatedCards.length > 0) { gsap.to(animatedCards, { opacity: 1, y: 0, filter: "blur(0px)", duration: 0.4, ease: "power2.out", stagger: 0.04, }); } $(".js-button-load-more") .blur() .removeClass("active focus"); if (hiddenItems.length <= 8) { $(".js-button-load-more").hide(); } } }); } /* ========================================================================== Optional: Swiper timeline with horizontal scroll/drag behavior ========================================================================== */ /** * The bundle initializes a horizontal Swiper timeline. * * Requires Swiper and Navigation module. * * In the original minified code: * - fl = Swiper * - ml = Navigation module */ function initTimelineSwiper() { if (typeof Swiper === "undefined") { console.warn("Swiper is not available."); return; } // If using Swiper modules globally, adjust as needed. // Swiper.use([Navigation]); new Swiper(".js-timeline", { slidesPerView: 1, spaceBetween: "-10%", breakpoints: { 640: { slidesPerView: 2, }, 768: { slidesPerView: 3, }, 1024: { slidesPerView: 4, }, 1200: { slidesPerView: 5, }, }, direction: "horizontal", freeMode: true, navigation: { nextEl: ".swiper-button-next", prevEl: ".swiper-button-prev", }, }); } /* ========================================================================== Optional: Posts slider horizontal drag/scroll behavior ========================================================================== */ class PostsSlider { constructor() { this.sliders = document.querySelectorAll(".js-posts-slider"); this.swiperInstances = []; this.init(); } init() { if (!this.sliders.length) return; if (typeof Swiper === "undefined") { console.warn("Swiper is not available."); return; } // If using Swiper modules globally, adjust as needed. // Swiper.use([Navigation]); this.sliders.forEach((slider) => { const container = slider.querySelector(".js-posts-slider-container"); if (!container) return; const prevButton = slider.querySelector(".js-posts-slider-prev"); const nextButton = slider.querySelector(".js-posts-slider-next"); const swiper = new Swiper(container, { slidesPerView: "auto", spaceBetween: 0, grabCursor: true, watchSlidesProgress: true, wrapperClass: "js-posts-slider-wrapper", slideClass: "js-posts-slider-card", navigation: { nextEl: nextButton, prevEl: prevButton, }, on: { init: function () { if (prevButton) { prevButton.classList.add("swiper-button-disabled"); prevButton.setAttribute("disabled", "disabled"); } }, slideChange: function () { if (prevButton) { if (this.isBeginning) { prevButton.classList.add("swiper-button-disabled"); prevButton.setAttribute("disabled", "disabled"); } else { prevButton.classList.remove("swiper-button-disabled"); prevButton.removeAttribute("disabled"); } } if (nextButton) { if (this.isEnd) { nextButton.classList.add("swiper-button-disabled"); nextButton.setAttribute("disabled", "disabled"); } else { nextButton.classList.remove("swiper-button-disabled"); nextButton.removeAttribute("disabled"); } } }, }, }); this.swiperInstances.push(swiper); }); } } /* ========================================================================== Main initializer ========================================================================== */ function initExtractedScrollFunctionality() { cookieConsentScroll.init(); initSmoothAnchorScrolling(); initGsapScrollAnimations(); initLoadMoreScrollRelatedAnimation(); initTimelineSwiper(); new PostsSlider(); } /* ========================================================================== DOM ready ========================================================================== */ document.addEventListener("DOMContentLoaded", () => { initExtractedScrollFunctionality(); }); Point72, L.P. and its affiliates and our third-party partners use cookies and similar technologies to view and retain your site interactions to perform analytics, enable site functionality and assist our marketing efforts exclusively for recruiting purposes. 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Storage Support Engineer
Apply Now
Experience
Experienced Professionals
Location
New York
Focus
IT Support
Business
Point72
A Career with Point72’s Technology Team
As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.
As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.
What you’ll do
- Own day-to-day operational responsibility for the stability, performance, and scalability of our enterprise block, file, and object storage platforms, shaping how storage supports business-critical workloads
- Build scalable automation and tooling using scripting and configuration management to eliminate manual tasks, accelerate provisioning, and standardize configuration at scale
- Drive proactive monitoring, capacity planning, and performance analysis to surface trends, remediate risks, and optimize cost and utilization
- Install, configure, upgrade, and optimize storage systems and firmware to meet evolving workload requirements and lead hardware refresh and upgrade projects
- Troubleshoot and resolve complex production incidents, lead root cause analysis, and implement durable corrective actions to minimize downtime
- Collaborate with global support teams to ensure seamless 24x7 coverage, effective handoffs, and ongoing skill development across the support organization
- Partner with infrastructure, database, cloud, and application teams to align priorities, validate performance, and deliver storage-related projects end-to-end
- Maintain and evolve operational documentation, runbooks, and standard operating procedures to promote consistency and rapid knowledge transfer
- Manage incident response and stakeholder communication for storage-related outages, producing post-incident reports and driving continuous improvement
What’s required
- Minimum 5 years of hands-on experience managing enterprise storage platforms across production environments
- Demonstrated experience with block storage technologies, file storage, and object storage
- Proven scripting and automation skills using Bash, Python, and Ansible to automate operational tasks and deploy configuration changes at scale
- Direct experience with data protection technologies including Rubrik, Cohesity, and Data Domain, and with supporting backup, recovery, and disaster recovery workflows
- Hands-on experience installing, configuring, upgrading, and optimizing enterprise storage systems and firmware in production environments
- Proven incident management and troubleshooting experience resolving complex storage issues under production pressure and restoring service rapidly
- Demonstrated ability to collaborate with infrastructure, database, cloud, and application teams globally
- Willingness to work in shifts, including weekends, participate in on-call rotations, and work from our New York office as needed
- Excellent written and verbal communication skills, strong documentation practices, and the ability to translate technical issues for non-technical stakeholders
- Commitment to the highest ethical standards
We take care of our people
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
- Fully-paid health care benefits
- Generous parental and family leave policies
- Mental and physical wellness programs
- Volunteer opportunities
- Non-profit matching gift program
- Support for employee-led affinity groups representing women, minorities and the LGBT+ community
- Tuition assistance
- A 401(k) savings program with an employer match and more
About Point72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.
The annual base salary range for this role is $150,000-$200,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
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A Career with Point72’s Technology Team
\nAs Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.
As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.
What you’ll do
\n- Own day-to-day operational responsibility for the stability, performance, and scalability of our enterprise block, file, and object storage platforms, shaping how storage supports business-critical workloads
- Build scalable automation and tooling using scripting and configuration management to eliminate manual tasks, accelerate provisioning, and standardize configuration at scale
- Drive proactive monitoring, capacity planning, and performance analysis to surface trends, remediate risks, and optimize cost and utilization
- Install, configure, upgrade, and optimize storage systems and firmware to meet evolving workload requirements and lead hardware refresh and upgrade projects
- Troubleshoot and resolve complex production incidents, lead root cause analysis, and implement durable corrective actions to minimize downtime
- Collaborate with global support teams to ensure seamless 24x7 coverage, effective handoffs, and ongoing skill development across the support organization
- Partner with infrastructure, database, cloud, and application teams to align priorities, validate performance, and deliver storage-related projects end-to-end
- Maintain and evolve operational documentation, runbooks, and standard operating procedures to promote consistency and rapid knowledge transfer
- Manage incident response and stakeholder communication for storage-related outages, producing post-incident reports and driving continuous improvement
What’s required
\n- Minimum 5 years of hands-on experience managing enterprise storage platforms across production environments
- Demonstrated experience with block storage technologies, file storage, and object storage
- Proven scripting and automation skills using Bash, Python, and Ansible to automate operational tasks and deploy configuration changes at scale
- Direct experience with data protection technologies including Rubrik, Cohesity, and Data Domain, and with supporting backup, recovery, and disaster recovery workflows
- Hands-on experience installing, configuring, upgrading, and optimizing enterprise storage systems and firmware in production environments
- Proven incident management and troubleshooting experience resolving complex storage issues under production pressure and restoring service rapidly
- Demonstrated ability to collaborate with infrastructure, database, cloud, and application teams globally
- Willingness to work in shifts, including weekends, participate in on-call rotations, and work from our New York office as needed
- Excellent written and verbal communication skills, strong documentation practices, and the ability to translate technical issues for non-technical stakeholders
- Commitment to the highest ethical standards
We take care of our people
\nWe invest in our people, their careers, their health, and their well-being. When you work here, we provide:
\n- Fully-paid health care benefits
- Generous parental and family leave policies
- Mental and physical wellness programs
- Volunteer opportunities
- Non-profit matching gift program
- Support for employee-led affinity groups representing women, minorities and the LGBT+ community
- Tuition assistance
- A 401(k) savings program with an employer match and more
About Point72
\nPoint72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.
The annual base salary range for this role is $150,000-$200,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
","title":"Storage Support Engineer","@type":"JobPosting","@context":"http://schema.org/"} CSJobDetailModule.init('{\"lastModifiedDateFormatted\":\"2026-07-27\",\"job\":{\"attributes\":{\"type\":\"Job__c\",\"url\":\"/services/data/v67.0/sobjects/Job__c/a03Vo00001mOMKzIAO\"},\"Id\":\"a03Vo00001mOMKzIAO\",\"Name\":\"Storage Support Engineer\",\"Assigned_Internal_Recruiter__c\":\"0055b00000MwJHwAAN\",\"Job_Code__c\":\"PIT-0015005\",\"Experience__c\":\"Experienced Professionals\",\"Opened_Date__c\":\"2026-06-17\",\"Company__c\":\"0015b00001nlJvSAAU\",\"Posted_Location__c\":\"New York\",\"Area__c\":\"Technology & Engineering\",\"Team__c\":\"IT Support\",\"Job_Description_External__c\":\"\u003Ch3\u003EA Career with Point72’s Technology Team\u003C/h3\u003E\\n\u003Cp\u003EAs Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. \u003C/p\u003E\u003Cp\u003E\u003Cbr\u003E\u003C/p\u003E\u003Cp\u003EAs a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.\u003C/p\u003E\u003Cbr\u003E\u003Ch3\u003EWhat you’ll do\u003C/h3\u003E\\n\u003Cul\u003E\u003Cli\u003EOwn day-to-day operational responsibility for the stability, performance, and scalability of our enterprise block, file, and object storage platforms, shaping how storage supports business-critical workloads\u003C/li\u003E\u003Cli\u003EBuild scalable automation and tooling using scripting and configuration management to eliminate manual tasks, accelerate provisioning, and standardize configuration at scale\u003C/li\u003E\u003Cli\u003EDrive proactive monitoring, capacity planning, and performance analysis to surface trends, remediate risks, and optimize cost and utilization\u003C/li\u003E\u003Cli\u003EInstall, configure, upgrade, and optimize storage systems and firmware to meet evolving workload requirements and lead hardware refresh and upgrade projects\u003C/li\u003E\u003Cli\u003ETroubleshoot and resolve complex production incidents, lead root cause analysis, and implement durable corrective actions to minimize downtime\u003C/li\u003E\u003Cli\u003ECollaborate with global support teams to ensure seamless 24x7 coverage, effective handoffs, and ongoing skill development across the support organization\u003C/li\u003E\u003Cli\u003EPartner with infrastructure, database, cloud, and application teams to align priorities, validate performance, and deliver storage-related projects end-to-end\u003C/li\u003E\u003Cli\u003EMaintain and evolve operational documentation, runbooks, and standard operating procedures to promote consistency and rapid knowledge transfer\u003C/li\u003E\u003Cli\u003EManage incident response and stakeholder communication for storage-related outages, producing post-incident reports and driving continuous improvement\u003C/li\u003E\u003C/ul\u003E\u003Cbr\u003E\u003Ch3\u003EWhat’s required\u003C/h3\u003E\\n\u003Cul\u003E\u003Cli\u003EMinimum 5 years of hands-on experience managing enterprise storage platforms across production environments\u003C/li\u003E\u003Cli\u003EDemonstrated experience with block storage technologies, file storage, and object storage\u003C/li\u003E\u003Cli\u003EProven scripting and automation skills using Bash, Python, and Ansible to automate operational tasks and deploy configuration changes at scale\u003C/li\u003E\u003Cli\u003EDirect experience with data protection technologies including Rubrik, Cohesity, and Data Domain, and with supporting backup, recovery, and disaster recovery workflows\u003C/li\u003E\u003Cli\u003EHands-on experience installing, configuring, upgrading, and optimizing enterprise storage systems and firmware in production environments\u003C/li\u003E\u003Cli\u003EProven incident management and troubleshooting experience resolving complex storage issues under production pressure and restoring service rapidly\u003C/li\u003E\u003Cli\u003EDemonstrated ability to collaborate with infrastructure, database, cloud, and application teams globally\u003C/li\u003E\u003Cli\u003EWillingness to work in shifts, including weekends, participate in on-call rotations, and work from our New York office as needed\u003C/li\u003E\u003Cli\u003EExcellent written and verbal communication skills, strong documentation practices, and the ability to translate technical issues for non-technical stakeholders\u003C/li\u003E\u003Cli\u003ECommitment to the highest ethical standards\u003C/li\u003E\u003C/ul\u003E\u003Cbr\u003E\u003Ch3\u003EWe take care of our people\u003C/h3\u003E\\n\u003Cp\u003EWe invest in our people, their careers, their health, and their well-being. When you work here, we provide:\u003C/p\u003E\\n\u003Cul\u003E\u003Cli\u003EFully-paid health care benefits\u003C/li\u003E\u003Cli\u003EGenerous parental and family leave policies\u003C/li\u003E\u003Cli\u003EMental and physical wellness programs\u003C/li\u003E\u003Cli\u003EVolunteer opportunities\u003C/li\u003E\u003Cli\u003ENon-profit matching gift program\u003C/li\u003E\u003Cli\u003ESupport for employee-led affinity groups representing women, minorities and the LGBT+ community\u003C/li\u003E\u003Cli\u003ETuition assistance\u003C/li\u003E\u003Cli\u003EA 401(k) savings program with an employer match and more\u003C/li\u003E\u003C/ul\u003E\u003Cbr\u003E\u003Ch3\u003EAbout Point72\u003C/h3\u003E\\n\u003Cp\u003EPoint72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry\'s brightest talent by cultivating an investor-led culture and committing to our people\'s long-term growth. For more information, visit https://point72.com/.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EThe annual base salary range for this role is $150,000-$200,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.\u003C/p\u003E\u003Cbr\u003E\",\"Japanese_Job_Description_External__c\":\"\u003Cbr\u003E\u003Cbr\u003E\u003Cbr\u003E\",\"Transcript_Optional__c\":false,\"Other_Internal_Recruiter__c\":\"0055b00000PX5rYAAT\",\"RecordTypeId\":\"0120a000000LTejAAG\",\"Apply_Now_URL__c\":\"https://boards.greenhouse.io/point72/jobs/8576952002?gh_jid=8576952002\",\"Type__c\":\"Full Time\",\"LastModifiedDate\":\"2026-07-27T14:28:04.000+0000\",\"Location__c\":\"New York, New York\",\"Company__r\":{\"attributes\":{\"type\":\"Account\",\"url\":\"/services/data/v67.0/sobjects/Account/0015b00001nlJvSAAU\"},\"Business__c\":\"Point72\",\"Name\":\"Point72\",\"Id\":\"0015b00001nlJvSAAU\",\"RecordTypeId\":\"012j0000000tIlgAAE\"},\"RecordType\":{\"attributes\":{\"type\":\"RecordType\",\"url\":\"/services/data/v67.0/sobjects/RecordType/0120a000000LTejAAG\"},\"DeveloperName\":\"Information_Technology\",\"Name\":\"Information Technology\",\"Id\":\"0120a000000LTejAAG\"}},\"friendlyJobName\":\"storage-support-engineer\",\"formattedTeam\":\"IT Support\",\"formattedLocation\":\"New York\",\"formattedArea\":\"Technology & Engineering\"}');
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