
Human Centred Design - Service Designer
at CGI
Posted 6 hours ago
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- Compensation
- Not specified
- City
- Country
- United Kingdom
Currency: Not specified
**Job Title:** Human Centred Design - Service Designer **Responsibilities:** Lead cross-functional teams in designing end-to-end user-centric services; define service strategy, proposition, and experience maps; create and improve service blueprints and customer journey maps; collaborate with stakeholders to validate and implement design solutions. **Skills & Experience:** - Proven expertise (5+ years) in Service Design or related fields. - Strong facilitator and communicator, fluent in user research methods, experience mapping, and co-creation workshops. - Proficient in design tools (e.g., Sketch, Adobe XD, Miro) and service design software (e.g., Lucidchart, OptimalSort). - Deep understanding of human-centered design principles and practices. - Experience working in agile environments, driving service improvement initiatives, and managing multiple projects. - Background in business consulting, digital transformation, or similar domains.
