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Customer Success Manager, DACH

at Shopify

Mid LevelNo visa sponsorshipTech Sales

Posted an hour ago

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Country

United Kingdom, Ireland

**Customer Success Manager, DACH** sought for remote UK/Ireland role. Drive customer retention and growth across DACH region through strategic account management. Key responsibilities include customer onboarding, regular business reviews, and upselling opportunities. Required skills: native German, excellent English, 3+ years' experience in SaaS customer success, strong communication, data-driven decision making. Experience with Customer Success software (e.g., Gainsight, ChurnZero) and CRM (e.g., Salesforce) essential. Apply if you're a seasoned customer success professional ready to excel in a strategic role.