Founding Account Manager
Seed · Insurtech
Onsite in New York
Competitive salary + quarterly bonus + equity

An AI-native claims company taking on a huge, outdated slice of insurance, running claims operations for insurers so they don't have to. Backed by strong investors, real revenue already coming in, and ambitious about becoming the biggest player in the space.

What you'll do

• Own the full customer relationship end to end: onboarding, go-live, retention, renewals, expansion

• Act as the client's internal go-to person, working closely with the CEO

• Lead onboarding and delivery, keeping timelines tight and go-lives clean

• Coordinate across ops, claims and product to unblock issues fast

• Run the account rhythm: success plans, SLAs, escalation paths, exec updates

• Spot risk early and turn renewals and references into a habit

• Find and close expansion opportunities as accounts grow

• Turn what works into repeatable playbooks for the next account

What we're looking for

• More hunger and grit than years on a CV, could be a consultant who's seen insurance pain points up close, or a strong Account Manager ready for something bigger

• Based in or willing to relocate to New York or London, no sponsorship needed

• Commercially minded, good at spotting and closing expansion opportunities

• A natural relationship builder who stays calm under pressure

• 2+ years in Account Management, Customer Success, sales or similar

• Bonus: experience in insurance or InsurTech

Why join?

• Build something from zero at an early stage company with huge upside

• Quarterly bonus and early equity

• Medical cover, and 401(k) or pension match depending on location

• Fast track to grow as the company scales