MULTIPLE POSITIONS AVAILABLE

Employer: AMAZON.COM SERVICES LLC
Offered Position: Sales Operations III
Job Location: Boston, Massachusetts
Job Number: AMZ9674846

Position Responsibilities:

Document and implement standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness. Develop and manage pipeline qualification and attribution. Ensure proper distribution and resolve attribution escalations to ensure accurate financial reporting. Orchestrate AI-human collaboration in the sales process and manage and optimize AI sales intelligence tools and automated customer/partner interaction systems. Maintain sales tools data quality to ensure accurate reporting and forecasting. Implement sales workflows and automation to streamline process and improve seller efficiency. Conduct sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks. Prepare and drive regular business reviews with insights on pipeline health, performance trends, and operational efficiency. Act as primary point of contact to resolve stakeholders’ requests and execute daily operational processes. Lead sales tools training and adoption initiatives to improve utilization and productivity. Lead cross-functional projects to improve sales efficiency and processes. Drive escalations, gap-to-green, and/or other issues to resolution.

Position Requirements:

Bachelor’s degree or foreign equivalent degree in Business Administration, Operations Management, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation. Must have one year of experience in the following skills: (1) experience with CRM systems and sales operations tools; (2) experience implementing sales processes and procedures; (3) experience in Microsoft Excel. Domestic and/or international travel up to 25% to perform role responsibilities may be required.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

40 hours / week, 8:00am-5:00pm, Salary Range $133,900/year to $181,200/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:
https://www.aboutamazon.com/workplace/employee-benefits.#0000

Basic Qualifications

Position Requirements:

Bachelor’s degree or foreign equivalent degree in Business Administration, Operations Management, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation. Must have one year of experience in the following skills: (1) experience with CRM systems and sales operations tools; (2) experience implementing sales processes and procedures; (3) experience in Microsoft Excel. Domestic and/or international travel up to 25% to perform role responsibilities may be required.#0000

Preferred Qualifications

Please see job description and the position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.