Customer Engineer IV, Outcome, GCP, Google Cloud
at Alphabet
Posted 4 hours ago
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- Compensation
- $186,000 – $261,000 USD
- City
- San Francisco
- Country
- United States
Currency: $ (USD)
Google Cloud Platform (GCP) Outcome Customer Engineer will drive initial and ongoing business ramp for customers, clearing blockers and ensuring rapid value realization from their investment. You will manage and execute deployment plans, transitioning workloads into production and providing technical leadership to customers and partners. The role blends sales acumen, market knowledge, direct technical engagement, and project management to prove value of Google Cloud, drive adoption, and identify expansion opportunities.
Customer Engineer IV, Outcome, GCP, Google Cloud
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience in deployment planning, orchestration, or change management.
- Experience in programming languages, debugging, or systems design.
- Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.
Preferred qualifications:
- Experience in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations or Security.
- Experience with Google Cloud products and differentiating from competition.
- Experience working with product and capacity teams to resolve technical and capacity blockers.
- Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.
About the job
As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.
You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $186,000-$261,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Develop and orchestrate a structured deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
- Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
- Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
- Identify expansion opportunities for new workloads within the account during project execution.
- Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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