Outcome Customer Engineer
at Alphabet
Posted 3 hours ago
No clicks
- Compensation
- Not specified
- City
- Warsaw
- Country
- Poland
Currency: Not specified
Drive the initial and ongoing business ramp for Google Cloud customers, clearing blockers and ensuring they gain maximum value from their investment. Manage and execute deployment plans, transition workloads into production, and provide technical leadership to customers and partners. Influence deployment velocity and consumption, leading to adoption and future expansion opportunities, by blending sales expertise, market knowledge, direct technical engagement, and technical project management. Collaborate with product and support teams to resolve blockers and accelerate customer delivery.
Outcome Customer Engineer
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience with cloud native architecture in a customer-facing or support role.
- Experience in deployment planning, orchestration, or change management.
- Experience in programming languages, debugging, or systems design.
- Experience with presenting to technical stakeholders or executive leaders.
Preferred qualifications:
- Experience in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations or security.
- Experience with Google Cloud products and differentiating from participants.
- Experience in working with product and support teams to resolve technical blockers.
- Experience with object-oriented programming languages (e.g., Python, Java), and using technical knowledge to remove blockers and accelerate customer delivery.
About the job
In this role, you will drive the initial and ongoing business ramp for the customers, clearing blockers and ensuring they get the maximum benefit from their investment. You will manage and execute the deployment plan, transitioning workloads into production by providing technical leadership to customers and partners. You will have an impact on the velocity and consumption of customer workloads, leading to accelerated value realization, adoption, and future expansion opportunities. You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to present the value of the Google Cloud portfolio.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities
- Develop and orchestrate a structured, end-to-end deployment plan across customer and partner teams, on-boarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
- Leverage skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
- Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption.
- Identify expansion opportunities for new workloads within the account during project execution.
- Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreements renewals.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
