Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.

Key job responsibilities
The Software Development Manager will lead a team of technologists and multiple software developers - mainly focused on building backend services at scale. Your team will be part of the larger Global App Experience organization, which is responsible developing the apps and supporting systems for Prime Video (iOS, Android, Smart TVs, Fire TVs, and streaming devices).

A day in the life
• Review client architecture designs for scalability, performance, and customer experience impact

• Conduct 1:1s with engineers to unblock dependencies and prioritize customer-facing features

• Drive quarterly planning sessions on Prime Video streaming experience initiatives

• Partner with Product, UX, and engineering leaders on customer experience goals and platform optimizations

• Present engineering progress on key initiatives to Director-level stakeholders

• Monitor client performance metrics, establish SLAs, and drive continuous improvement

• Mentor engineers, lead hiring, and foster innovation in customer experience engineering

Basic Qualifications

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.