AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

This role balances strategic vision with hands-on technical work. You'll design and architect scalable solutions, assess customer workloads, and make technical trade-offs while building long-term trusted advisor relationships. You'll leverage your expertise across multiple technology domains including compute, networking, storage, security, and software development to guide implementations and research innovative opportunities. With entrepreneurial freedom and the ability to manage your own priorities, you'll help customers solve real-world problems with meaningful impact.

Key job responsibilities
- Design and architect end-to-end cloud solutions for complex customer requirements, making technical trade-offs and evaluating architectures for scale while ensuring solutions are extensible, reusable, secure, reliable, cost-optimized, and performant.
- Build and maintain relationships with customer senior leaders, understanding their business objectives and technical challenges to influence strategic direction and ensure technology decisions will meet long-term business outcomes.
- Communicate complex technical concepts clearly to both technical and business audiences, creating technical content that is easily adopted and reusable by others while harmonizing discordant views to build consensus.
- Lead technical discussions and dive deeply into technical details with customer teams across application architecture, system design, and implementation considerations, proactively identifying gaps and opportunities.
- Drive effective customer feedback gathering, distilling and translating feedback into clear business and technical requirements for product and engineering teams while contributing to reference designs and reusable artifacts.

A day in the life
Your day is highly dynamic, varying based on customer needs and priorities. You might start with internal planning meetings, reviewing customer architectures and preparing for upcoming engagements. Later, you'll lead an architecture design session with a financial services customer, whiteboarding solutions and diving deep into technical requirements. You'll spend time building proof-of-concept solutions for pressing customer challenges, then conduct office hours where customers bring their technical questions. Throughout the day, you'll collaborate with account teams to align on customer strategy, document technical recommendations, and dedicate time to staying current with new AWS services and features.

This role supports US-FSI-Insurance, working with customers in the financial services and insurance industry to help them transform their business through cloud technology. Our team combines deep industry knowledge with technical expertise to address the unique challenges of regulated financial institutions. We're focused on enabling innovation, operational efficiency, and digital transformation while ensuring security and compliance. Working with our team means being part of a collaborative environment where you'll have the opportunity to make significant impacts on how insurance companies leverage cloud technology to better serve their customers.

About the team
Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience

Preferred Qualifications

- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Experience with presentations and speaking with executives, IT, management, and developers
- Experience working with end user or developer communities
- Experience migrating or transforming legacy customer solutions to the cloud

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 169,000.00 - 228,600.00 USD annually