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Asset Management
Associate, Technical Support Level 2
at BlackRock
JuniorNo visa sponsorshipAWS/GCP/Azure DevOps
Posted 25 days ago
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- Compensation
- Not specified
- City
- New York City
- Country
- United States
Currency: Not specified
The Associate, Technical Support Level 2 provides second-line technical support for the firm's systems and applications, diagnosing and resolving escalated incidents. The role involves troubleshooting complex technical issues, collaborating with engineering and product teams, and communicating status to stakeholders. Responsibilities include incident management, root cause analysis, and maintaining operational documentation and runbooks. Based in New York, the role supports operational reliability and customer-facing problem resolution.
Associate, Technical Support Level 2
Location: New York, New York Team: Technical Support Job Requisition #: R257683 Date posted: Jan. 30, 2026 Apply
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