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Senior ITSM Experte - BMC Helix (w/m/d)

at CGI

Tech LeadNo visa sponsorshipAWS/GCP/Azure DevOps

Posted 3 hours ago

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Compensation: Not specified
City: Eschborn, Leipzig
Country: Germany

Take ownership of ITSM processes using BMC Helix, delivering ITIL-aligned incident, problem, change, and service request management. Configure and optimize the BMC Helix environment, integrate with other monitoring and tooling, and drive continuous service improvements. Collaborate with IT operations and business stakeholders across multiple German cities (Bremen, Dresden, Düsseldorf, Erfurt, Eschborn, Leipzig) to ensure reliable, scalable IT services.

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